Reliant vs. Gexa: Compare Texas electricity providers
Take a closer look at how Reliant and Gexa compare and see which provider is a better fit for you.
Already a Reliant customer? Sign in to view your account.
Reliant vs. Gexa: Compare Texas electricity providers
Take a closer look at how Reliant and Gexa compare and see which provider is a better fit for you.
Already a Reliant customer? Sign in to view your account.
Choosing between Reliant and Gexa? There’s more to selecting an electricity provider than finding an advertised rate that catches your eye. The plan type, tools to help you manage your account, service and overall customer experience also matter.
See plan features, benefits and customer experience side by side to see how Reliant compares to Gexa.
Electricity provider benefits |
Reliant |
Gexa |
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$200 in bill credits + 2 free days weekly with Flextra Credits¹ |
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Bill credit for using less energy with the Degrees of Difference program |
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 4.9 (20K reviews) |
4.6 (11K reviews) |
Reliant is a trusted Texas electricity provider, named Best Energy Provider in Dallas in the Dallas Observer’s Best of Dallas awards. We are also a three-time winner of the Best Electricity Provider in Houston from the Houston Chronicle. With flexible electricity plans, helpful energy tools and award-winning 24/7 customer support, Reliant has proudly served Texas homeowners and renters for decades.
Reliant has multiple ways to switch to renewable energy based on your home and energy needs.
Discover a variety of renewable options for different homes and energy needs.
Find a plan that fits your home, with or without solar panels.
Explore rooftop solar panels and battery storage available through Sunrun.
The Reliant mobile app offers tools and resources designed to help you better understand your energy habits, making it easier to manage your usage and make smarter energy decisions.
Reliant supports Texas communities through energy education, charitable giving, volunteer opportunities for employees and partnerships that help Texans thrive today while building a brighter tomorrow.
Reliant and Gexa are Texas electricity providers that offer their own mix of plans, digital tools and customer benefits. Some key differences include their satisfaction guarantees and support hours. Reliant offers a 90-day satisfaction guarantee and 24/7 live customer support, while Gexa has a 60-day guarantee and zero 24/7 live support.
Yes, Reliant offers renewable energy plans to help customers reduce their environmental impact. These include plans supported by 100% solar energy as well as options that incorporate Renewable Energy Certificates (RECs) to match your electricity usage with renewable sources.
Reliant also offers the Solar Payback Plus and Solar Payback Match plans for customers who generate their own energy, giving them more ways to participate in cleaner energy solutions.
Switching electricity from Gexa to Reliant is easy. You can explore a variety of flexible plans and choose when you want your new service to begin. Before switching, review your current Gexa contract for any applicable early termination fees.
At Reliant, you can reach a live customer service representative by phone or chat 24/7. Gexa’s self-service chat is always available, but its live support follows designated business hours. The overall experience between the two may differ based on factors like wait times and available tools.
See how our plans, tools and support compare.
1Your monthly bill will reflect your highest 2 days of usage per full week (Sunday through Saturday), up to 8 days per monthly billing period, at no charge for every billing period of 28 days or more. A week is defined as Sunday to Saturday, and a day is defined as a 24-hour period beginning at midnight through 11:59 p.m. For each monthly billing period less than 28 days, please see product’s Electricity Facts Label for details. Your average price calculation will be based on your average monthly usage. Reliant reserves the right to discontinue this offer without notice.
With the 24-month Flextra Credits plan, you are eligible to receive three bill credits, each of which must be utilized in a separate billing period during your term. You can apply bill credits within your online account, in the Reliant app or by contacting Reliant’s customer care team. Only one credit can be applied to any outstanding bill amount. Customers on AutoPay must redeem a bill credit up to 24 hours before the bill due date. Any unredeemed bill credits will automatically be applied during the last available bills of a customer’s term. Unused bill credits will not transfer if you switch away from the Flextra Credits plan and are not redeemable for cash.
2Apple App Store ratings and review counts reflect data available as of September 1, 2026, and may change over time.
3Reliant Energy’s residential retail electricity customers who are enrolled in a qualifying electricity plan have a one-time opportunity to change to a different qualifying retail electricity plan option, within 90 days of the beginning of their enrollment, without incurring an early termination fee. Terms and conditions apply.
4Projected bill not available for pre-paid plan customers. Must be a Reliant residential customer with a Texas service address and a smart meter.
