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Log in to your Reliant account, select “move my service,” and follow the steps to enter your new address and dates. Some customers refer to this as “transferring your lights,” but it simply means moving your electricity service to a new address.
Transfer your electricity service in minutes
Moving is hard, but taking your Reliant service to your new home is easy.
Transfer your electricity service in minutes
Moving is hard, but taking your Reliant service to your new home is easy.
For a limited time, enroll your new home in a qualifying Reliant electricity plan and get bill credits that can help offset moving costs as you settle in.1
Transferring your Reliant electricity service is the easiest way to keep your current plan for the length of your term. No need to shop around. Plus, there’s no Reliant fee to move your service.2
Keep your electricity running without gaps when you move. If your move dates happen to overlap, we'll keep you connected at both addresses so you're covered.
Choose the date that works best for your move. You can schedule up to 60 days in advance or even set up same-day service so your lights are on when you arrive.3
Whether you're moving into a house, apartment or townhome, you can easily transfer your service.
Log in to your Reliant account, select “move my service,” and follow the steps to enter your new address and dates. Some customers refer to this as “transferring your lights,” but it simply means moving your electricity service to a new address.
In most cases, you can keep your current plan, rate and account preferences when you move within the same Transmission and Distribution Service Provider (TDSP) service territory. If you move to a different TDSP, a new plan enrollment will be required.
Reliant does not charge a transfer fee, but TDSP charges may apply.
You can schedule your transfer up to 60 days in advance. Same-day service may also be available depending on timing and meter access.
Your service will stop on your selected move-out date, and you’ll receive a final bill for any remaining balance.
1 Offer available to new and existing Reliant customers establishing service on this qualifying Reliant electricity plan at a new service address and enrolling by September 12, 2026. Bill credits will be applied to the electricity portion of the bill only and are not transferable or redeemable for cash. Bill credits will be awarded as follows (if applicable, depending on your total bill credit award): a $200 credit on each of your third (3rd), twelfth (12th), twenty-fourth (24th), thirty-sixth (36th), and forty-eighth (48th) invoices on this plan.
2 You must move within the same Transmission and Distribution Service Provider (TDSP) service territory to transfer your service; otherwise, a new plan enrollment will be required. Flat bill plans do not qualify for transfer. TDSP connection fees and additional restrictions may apply. The only circumstance in which your actual price can change is to reflect changes in Transmission and Distribution Service Provider (TDSP) delivery charges, law or regulatory charges allowed by the Public Utility Commission of Texas.
3 Same-day service is offered Monday through Saturday (except on holidays), where an existing standard "smart" meter is in place. For move-ins (including transfer of service), requests processed after 6 PM Central Time will be connected the next business day. For switches, requests processed after 5 PM Central Time will be connected the next business day. Permit and enrollment requirements must be met before a request can be processed (examples can be found here). Additional charges may apply based upon your TDSP.