Why should you choose Reliant Energy instead of Ambit Energy?
Why should you choose Reliant Energy instead of Ambit Energy?
Why should you choose Reliant Energy instead of Ambit Energy?

Why should you choose Reliant Energy instead of Ambit Energy?

You may be considering Ambit, but here’s why you should choose Reliant.

Why should you choose Reliant Energy instead of Ambit Energy?
Why should you choose Reliant Energy instead of Ambit Energy?

Why should you choose Reliant Energy instead of Ambit Energy?

You may be considering Ambit, but here’s why you should choose Reliant.


We know you have many different electricity providers to choose from. If you've narrowed it down to Reliant and Ambit, take a look at what we offer before deciding. 

With Reliant, you’ll get a lot more than reliable electricity service. We make it simple to find the ideal plan for your lifestyle and budget. Plus, you’ll enjoy exclusive benefits, efficiency tools and innovations designed to make your life easier. And whenever you need us, we’re here with 24/7 customer support. Join more than a million Texans who’ve already chosen Reliant.

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Reasons to choose Reliant

Pricing you can trust

What you see is what you get.
Enjoy simple, clear, up-front pricing and easy-to-understand billing.


Choose your term and perks

Electricity plans shouldn't be one size fits all. That's why we offer plenty of options in addition to our fixed-rate plans. Enjoy the freedom of a month-to-month plan, deposit-free prepaid plans, plans that give back to charities and even plans that come with cool perks, like a Google Nest thermostat or solar energy without the panels. The choice is totally yours.


Save energy and money

Reliant gives you a variety of industry-leading efficiency tools, including our standard-setting Weekly Summary Email, which keeps you informed of your usage.


Get help 24/7

With Reliant, you'll always know who to call for 24/7 customer support. We work with your schedule. So whether it's 2 a.m. or 2 p.m., you'll reach a real person who's ready to help.


Texas-sized strength
and stability

Since 2001, millions of Texans have trusted Reliant with their electricity service. Other retail providers may come and go. Reliant is here for the long haul.


Exclusive customer benefits

Switch to Reliant and enjoy discounts on Nest products, backup power and home protection plans. Plus, earn unlimited bill credits when you refer friends and family to Reliant.

Reliant has efficiency tools designed to help you save

Weekly Summary Email

Get summaries, not surprises, with our Weekly Summary Email. You'll get an estimate of your bill before it's due and tips to help you lower your energy usage.1

 

AccountAlerts

How about a text message that can help you budget better? Sign up for AccountAlerts and get personalized updates about your energy usage and bill.2

 

Reliant app

The power is in your hands with the Reliant app. Manage your electricity account, monitor your usage and control your Nest thermostat.

 

AutoPay

Enroll in AutoPay and your Reliant electricity bill can be paid automatically through your credit card or bank draft.

 

Average Billing

Extreme heat and cold are easier to handle with a more predictable monthly bill.3

 

Degrees of Difference

When electricity demand is high, the Degrees of Difference program will use your thermostat to help you conserve energy and potentially save you money.

 

 

Reliant has resources to help you shop for electricity

If you're shopping for a new plan, the first step is learning how to calculate your monthly usage. See steps on how to calculate your monthly usage below.

 

Step 1

If you're shopping for a new plan at your current home or apartment, start by gathering your usage for the past 12 months. You can usually find your usage on your paper bill, via email if you have paperless billing or by viewing your account usage history from your current provider.

 

Step 2

Take note of your highest and lowest months to see how your usage varies in low and peak seasons.

 

Step 3

Next, calculate your average by adding up your usage for all 12 months, then divide by 12.

 

Step 4

Now that you have an idea of what your monthly usage is, you are ready to shop for a plan that fits your usage needs.

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1 Projected bill not available for prepaid customers. Must be a Reliant residential customer with a Texas service address and a smart meter. The billing and usage information provided in the Reliant Weekly Summary Email (WSE) is an estimate and includes only your electricity charges and taxes. Your monthly bill provides your official usage as determined by your local electric utility, as well as the total bill amount due. If you are on an indexed plan, you will not see cost information in your WSE, as prices are determined on the last day of each bill cycle. If you change to an incompatible plan or terminate your service with Reliant, you will no longer receive your WSE. Reliant reserves the right to discontinue the WSE without notice. You may also request to cancel your WSE by calling 1-866-872-6644.


2 Customers must have already opted in to receive alerts via text from the Contact Preferences page on the Account Management dashboard. Available only to customers with a smart meter. Message and data rates may apply. For Terms and Conditions, go to reliant.com/etrm.

3 If there is no previous usage in your name at the service address, or you do not have 11 months of usage at the service address, we will take the previous usage at that service address and apply your current price to calculate your average monthly amount and then subtract or add 1/12 of your deferred balance. The deferred balance amount is the cumulative difference between your monthly Average Billing amount and what you would owe if you were not signed up for Average Billing. The deferred balance amount can be found on your monthly bill. If the bill amount is positive, 1/12 will be added to your bill. If the bill amount is negative, 1/12 will be subtracted from your bill. If you’re a new Average Billing customer, the deferred balance will begin in the second month. Deferred balance must be paid in full if you cancel Average Billing or change electricity providers.