Flextra Credits Plan | Reliant Energy
Flextra Credits 100% Solar
Flextra Credits 100% Solar
Flextra Credits 100% Solar

Flextra Credits 100% Solar

Get your 2 highest-use days a week FREE + 3 bill credits for extra savings1
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Flextra Credits 100% Solar
Flextra Credits 100% Solar

Flextra Credits 100% Solar

Get your 2 highest-use days a week FREE + 3 bill credits for extra savings1
Enter your zip code
Enter your zip code

Already a Reliant customer? 
Sign in to view your account.

Flexibility with extra perks

Use electricity when and how you please – no need to plan your usage. The Flextra Credits plan adapts to your lifestyle.
2 free electricity days a week

Up to 8 of your highest-usage days free per month. We calculate your electricity usage, so you get free electricity days, automatically.

$75 in bill credits

Use your Flextra Credits when you need them most during the months you choose. You'll have 3 $25 credits to use over the length of your term.

Redeem credits with ease

Apply your credits when you need them most through the app, through your online account, or by calling. Plus, this plan powers your home with 100% solar electricity — no rooftop panels required.

With Flextra Credits, you’ll enjoy no energy charge ($0) and no delivery charge ($0) during your free times.
100% Solar
100% Solar
100% Solar

Your plan is automatically powered by 100% solar energy. You enjoy energy as usual and can check on your positive solar impact through the Reliant app.

  • Cleaner electricity with no need for rooftop panels
  • You'll have power day and night, rain or shine
  • House or apartment, own or rent, it's the easy way to go solar
  • You’ll do good for the planet and join a growing community of Reliant customers supporting solar energy in Texas

Track your free electricity

Get the most out of the Flextra Credits plan with the Reliant app. It’s the easy way to see your free electricity, redeem bill credits and keep tabs on your positive solar impact.

Reliant app
Reliant app
Reliant app

What else can you do with the Reliant app?

  • Track usage
  • Make payments
  • Transfer your service to a new address
  • Set up custom text alerts
  • Adjust your Google Nest thermostat
  • Schedule your EV charging time
  • Get 24/7 help
     

Learn more ›

    

It's easy to keep tabs on your energy savings and efficiency

Track your free electricity

Use your online account or the Reliant app to see your free days, plus review your usage history and pay your bill.

Redeem Flextra Credits

It's easy to apply your credits when you need them through your online account, the Reliant app or by calling.

Preview your next bill

View estimates of your upcoming bills in the Weekly Summary Email, the Reliant app and through your online account.2

Wondering how much your electricity bill might be? 
Check out our bill estimator ›

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There are lots of reasons to choose Reliant

Plans for everyone

Whether it’s fixed-rate peace of mind or month-to-month flexibility, Reliant has a budget-friendly choice for you.

Shop more plans
Texas-sized strength and stability

Since 2001, millions of Texans have trusted Reliant. While other providers may come and go, we’re here for the long haul.

More than electricity

Count on Reliant to connect you with AC/Heat protection plans, home surge protection and whole-home generators.

Care from the heart

Giving back to the community. Providing award-winning customer support. Just two of the ways we’re committed to all of Texas.

Exclusive discounts and referral rewards

Enjoy discounted pricing on smart home products and backup-power devices. Plus, earn unlimited bill credits for referrals.3

24/7 customer service

Call or chat with us online, any time of day or night. With Reliant, you’ll always connect with a real person ready to help.

Did you know you can switch?

Living in an area of Texas open to retail competition means you aren’t stuck with one-size-fits-all electric utility service. You can shop plans, compare pricing and choose the right electricity provider to fit your needs.


Sign up and do it all online
  • Switching from your current provider is quick and easy
  • Schedule your Reliant service for the same day or weeks in advance4
  • If you need help, just pick up the phone or chat with us online 24/7

 

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Courteous response to any questions. 

 Stable company and fair prices.

- Sharon S., Pasadena, TX

FAQs

Show all answers

Free electricity means you’ll enjoy no energy charge ($0) and no delivery charge ($0) during your free time-of-use period.  

With the Reliant Flextra Credits plan, you don’t have to worry about scheduling your usage. We'll figure out your 2 highest-use days each week, and you will get those for FREE, up to 8 days per month. Perfect if your usage varies.

With the Reliant Flextra Credits electricity plan powered by 100% solar energy, Reliant will match 100% of your electricity usage with Texas and national solar renewable energy certificates every month. That means your monthly usage supports the production of solar energy without the hassle of installing panels.

You can use your first credit as soon as your first bill is generated.

Apply credits through your online account, through the Reliant app or by calling 1-800-556-2959.

Any unredeemed bill credits will automatically be applied during the last available bills of your term. Unused bill credits will not transfer if you switch away from the Flextra Credits plan and are not redeemable for cash.

Unused bill credits aren’t transferable to another customer or if you switch to a plan other than Flextra Credits.

If your bill is less than the bill credit amount, your credit will cover your bill and the remaining credit will be applied to the next month's bill.

Yes. Average billing is compatible with the plan. However, please keep in mind that your Reliant Weekly Summary Email will reflect your actual usage and electricity costs for the week and your estimated electricity charges for the current billing cycle — not your average billing amount.

Yes. Since your home is connected to the electric grid, as long as there is no outage to the grid itself, you will have power even when the sun goes down or skies are cloudy.

Our customer service representatives are here to help you 24/7. Call us at 713-207-7777 or 1-866-222-7100, or chat with us online.

If you are not satisfied with your plan, give us a call at 1-866-222-7100 so that we can help find something that best suits your lifestyle.

1 Your monthly bill will reflect your highest 2 days of usage per full week (Sunday through Saturday), up to 8 days per monthly billing period, at no charge for every billing period of 28 days or more. A week is defined as Sunday to Saturday, and a day is defined as a 24-hour period beginning at midnight through 11:59 p.m. For each monthly billing period less than 28 days, please see EFL for details. Your average price calculation will be based on your total monthly usage. Plan matches 100% of electricity usage with solar renewable energy certificates. Valid for new residential customers only. Reliant reserves the right to discontinue this offer without notice.

With this product, you are eligible to receive 3 bill credits, each of which must be utilized in a separate billing period during your term. You can apply bill credits within your online account, the Reliant app, or by contacting Reliant’s customer care team. Only one credit can be applied to any outstanding bill amount. Customers on AutoPay must redeem a bill credit up to 24 hours before the bill due date. Any unredeemed bill credits will automatically be applied during the last available bills of a customer’s term. Unused bill credits will not transfer if you switch away from the Flextra Credits plan and are not redeemable for cash.

2 With this product, you are eligible to receive a weekly email providing you information on your weekly consumption. In order to provide you this email, we need to confirm or get your current email address.

3 Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled on a term plan with a minimum of 10 days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed 10 days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice. Additional terms and conditions apply. Visit our referrals page for more details.

4 Requests processed after 5:00 p.m. Central Time will be connected the next business day. Same-day service is offered Monday through Saturday, weather permitting, where an existing meter is in place. No connections on holidays. Enrollment and permit requirements must be met before a request can be processed. Additional charges apply.