1Valid only for new residential Reliant customers with a Texas service address signing up on this plan. Reliant reserves the right to discontinue this plan without notice.
2The electricity account holder is responsible for ensuring full payment of the bill by the due date. The Quick Pay feature allows bill payments to be made from multiple sources.
3A usage charge of $9.95 applies when usage is below 800 kWh during a billing cycle. Usage will vary for each customer from month to month.
4Your monthly bill will reflect your weekend usage at no charge. Your average price calculation will be based on your total monthly usage. Savings will vary according to time of usage. Valid for new residential customers only. Reliant reserves the right to discontinue this offer without notice.
5Your monthly bill will reflect your nighttime usage at no charge. Your average price calculation will be based on your total monthly usage. Savings will vary according to time of usage. Valid for new residential customers only. Reliant reserves the right to discontinue this offer without notice.
6Your monthly bill will reflect your highest 2 days of usage per full week (Sunday through Saturday), up to 8 days per monthly billing period, at no charge for every billing period of 28 days or more. A week is defined as Sunday to Saturday, and a day is defined as a 24-hour period beginning at midnight through 11:59 p.m. For each monthly billing period less than 28 days, please see product’s Electricity Facts Label for details. Your average price calculation will be based on your average monthly usage. Reliant reserves the right to discontinue this offer without notice.
With the 24-month Flextra Credits plan, you are eligible to receive three bill credits (one $100 credit and two $50 credits), each of which must be utilized in a separate billing period during your term. You can apply bill credits within your online account, in the Reliant app or by contacting the Reliant customer care team. Only one credit can be applied to any outstanding bill amount. Customers on AutoPay must redeem a bill credit up to 24 hours before the bill due date. Any unredeemed bill credits will automatically be applied during the last available bills of a customer’s term. Unused bill credits will not transfer if you switch away from the Flextra Credits plan and are not redeemable for cash.
7Same-day service is offered Monday through Saturday (except on holidays), where an existing standard "smart" meter is in place. For move-ins (including transfer of service), requests processed after 6 p.m. CT will be connected the next business day. For switches, requests processed after 5 p.m. CT will be connected the next business day. Permit and enrollment requirements must be met before a request can be processed (examples can be found here). Additional charges may apply based upon your TDSP.
8Reliant Energy residential retail electricity customers who are enrolled in a qualifying electricity plan have a one-time opportunity to change to a different qualifying retail electricity plan option, within 90 days of the beginning of their enrollment, without incurring an early termination fee. Terms and conditions apply.