Welcome, new Lubbock customers! If you were assigned to us by LP&L, your transition to Reliant starts here. Set up your account and explore next steps.

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Returning User Modal

Welcome back! Pick up where you left off.

Confirm your plan and zipcode
Select from 3 of our most popular plans for your zipcode
3 flexible bill credits

Reliant Flextra Credits 12 plan

Get two of your highest-usage days a week for FREE and three $25 bill credits to use during the months you choose.


Fixed rate

Reliant Secure Advantage 24 plan

Straightfoward plan with a locked-in energy charge.


For renters

Reliant Apartment 12 plan

Designed exclusively for smaller spaces.


Term
2 Months
Rate
Fixed

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

Plan Features
Product

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.
Prepaid Power plan

Prepaid Power plan

Prepaid Power plan

Prepaid Power plan

Enter your zip code
Enter your zip code

Already a Reliant customer? 
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Prepaid Power plan

Prepaid Power plan

Prepaid Power plan

Enter your zip code
Enter your zip code

Already a Reliant customer? 
Sign in to view your account.

Electricity with no deposit, no credit check and no hassle

Just like prepaid phone service, prepaying for your electricity is quick, convenient and keeps you in control. The Reliant Prepaid Power plan is the perfect way to get the electricity you need, without the hassle of a long-term contract, usage requirements or even a credit check.

Why Prepaid Power?

 
Prepaid Power 
vs.
Traditional plans
Credit check No   Yes
Long-term contract No   Often
Deposit No   Usually

Simple to start. Easy to stay connected.

Power today

Choose how much electricity you want to purchase ($75 minimum)1

Pay your way

Use the Reliant app, pay online or even visit a store location

Balance alerts

We’ll let you know via text if your prepaid balance is getting low

AutoReload

Never worry about having enough funds in your account

Reliant app

Monitor your usage and budget, replenish your funds

Barcode payments

Pay in a flash with cash and a barcode at an authorized barcode retailer2

Less hassle doesn’t mean you pay more

Choose the Reliant Prepaid Power plan, and you can get power at a price that’s comparable to traditional plan rates. Plus, you’ll enjoy all the benefits offered to more than a million Reliant customers across Texas.

Learn more about managing and reloading your Prepaid Power account.

Take control with the Reliant app

The Reliant app has the account management essentials you need and is your gateway to 24/7 customer support. Easily managing your Prepaid Power account is just the beginning.

Download the Reliant app on the App StoreSM or Google PlayTM

   

1 Reliant Prepaid Power plan requires customers to have a provisioned smart meter and make payment prior to electricity use. You must make an initial payment of at least $75 and maintain a balance of greater than $5 to avoid interruption of service. Connection charges vary based on where you live. A credit check will be required if you attempt to enroll in any Reliant post-pay plan.

2 By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at pay.vanilladirect.com/Terms. After successful payment using this barcode, you may retrieve your full detailed e-receipt at pay.vanilladirect.com/ereceipt.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google Inc.