Account Management Overview
Account Management Overview
Whether you want details on how to start or transfer service, or how to get the most out of being a Reliant customer, we’ve got you covered.
Transfer or Move my service
Whether you need to transfer service to your new home or apartment or get your electricity turned on, we’ve got the hookup. We even offer same-day connections, if you’re in a pinch.1
Google Assistant
You ask. Google Assistant answers. Link your Reliant account to Google Assistant for hands-free help and voice-activated control of your Reliant account.
Reliant app
Manage your electricity account, set up usage alerts, and control your Nest thermostat and Reliant home security, all from one spot.
Customer Referral
Spread the word and we’ll spread the wealth. Every time someone you refer signs up with Reliant, you’ll get a $75 bill credit and so will they.2
Enhanced Account Alerts
Stay on top of your account at an instant. Get text alerts when your bill is ready, when your daily usage spikes or see what your next bill might look like based on your current usage, and more.
1Requests processed after 5:00 p.m. Central Time will be connected the next business day. Same-day service is offered Monday through Saturday, weather permitting, where an existing meter is in place. No connections on holidays. Enrollment and permit requirements must be met before a request can be processed. Additional charges apply.
2Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled on a term plan with a minimum of ten days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed ten days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice. Additional terms and conditions apply.
Reliant is not affiliated with Nest or the products and services it markets. Nest Thermostat is a trademark of Nest Labs, Inc. All rights reserved.
Electricity, Security and Home Automation Services provided by Reliant Energy Retail Services, LLC d/b/a Reliant. Electricity Services, Reliant, PUCT Certificate #10007. Security Services Contractor License TXB19469, 910 Louisiana, Houston Texas 77002. Security and Home Automation Services only offered in Houston and Dallas. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC.