Why Reliant

We also have many other offerings to keep you powered, protected and connected at home or on the go. It’s why more than a million Texans count on us.

Pricing you can trust
What you see is what you get: simple, clear, upfront pricing and easy-to-understand billing.

Save energy and money
Count on savings, not surprises, with our Weekly Summary Email. You'll get an estimate of your bill before it's due and tips to help you lower your energy usage and cost.

Get help 24/7
We work with your schedule. So whether it's 2 a.m. or 2 p.m., you'll always reach a real person who’s ready to help.

Texas-sized strength and stability
In 2000, Reliant was born as deregulation reshaped the Texas electricity market. We earned our first customer in 2001, and since then, millions of Texans have trusted Reliant with their electricity service. While other providers may come and go, Reliant is here for the long haul.

Exclusive customer benefits
When you make the switch to a Reliant electricity plan, you’ll enjoy savings on everything we offer. It’s our way of saying thanks for inviting us into your home.

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Choose your term and perks

Electricity plans shouldn’t be one size fits all. That’s why we offer plenty of options. Enjoy the freedom of a month-to-month plan, the price security of a term plan or the control of a deposit-free prepaid plan. We even have plans that give back to charities and others that come with cool perks. The choice is totally yours.

Exclusive Customer Discounts

Start saving with these offers

Smart Home Store exclusives

Customers in Texas can access special offers on Google Nest products in the Reliant Smart Home Store.

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Free rentals on phone chargers

Pick up a portable phone charger at one of our NRG Go Stations, and just return it when you’re done.¹

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$50 referral credits

When any of your friends joins the Reliant family, you’ll both earn a $50 bill credit as a thank-you for putting your trust in us.²

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Pick Your Free smart home upgrade with any security package³

For a limited time, choose from a Nest Thermostat E, smart door lock or smart garage door control.

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15% off backup power solutions

Reliant customers can stay always powered with 15% savings on Goal Zero^® backup and portable-power devices.⁴

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What sets us apart

Check out what sets us apart from other electricity companies like TXU Energy and Ambit Energy, and see the different ways we’re making life easier for our customers and communities.

Community investment

As a Texas born and bred company, this is where our heart is. We’re proud to be able to lend a helping hand to our neighbors. From our Beat the Heat Centers that provide much-needed relief from summertime temps to our crowdsourced charitable giving program, Reliant Gives, we’re committed to making a difference — starting right here at home.

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Hey Google, talk to Reliant

With the Reliant Action for the Google Assistant, you can access your Reliant account using voice commands. Check your electricity usage, review your plan and pay your bill, just by speaking. At the Reliant Smart Home Store, Reliant customers will find exclusive offers on Google Nest Hub and Google Nest Mini, all with the Google Assistant built in.

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Terms, conditions and other restrictions

Google, Google Nest Hub, Google Nest Learning Thermostat, Google Nest Thermostat E, Google Nest Cam Indoor and Google Nest Mini are trademarks of Google LLC.

¹The NRG Go Portable Power service is provided by NRG Portable Power LLC, a wholly owned subsidiary of NRG Energy, Inc. Available in select geographic areas. Visit nrggo.com to locate a station.

²Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled in a term plan with a minimum of five days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed five days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.

³Offer valid for new security customers only and cannot be combined with any other offers (monthly discount for Reliant electricity customers still applies). Enrollment rescission forfeits smart home incentive. Price does not include system installation fees.

Electricity Services and Security and Home Automation Services provided by Reliant Energy Retail Services, LLC, d/b/a Reliant, a wholly owned subsidiary of NRG Energy Inc. Electricity Services PUCT Certificate #10007. Security and Home Automation Services TXB19469, 910 Louisiana St, Houston, Texas 77002. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.

⁴May not be combined with other offers or promotions.Goal Zero is a registered trademark of Goal Zero LLC. All Goal Zero products are offered by Goal Zero LLC. Reliant makes no representations or warranties of any kind with respect to Goal Zero products or services.

Services provided by Reliant Energy Retail Services LLC dba Reliant, a wholly owned subsidiary of NRG Energy, Inc. TACLB23923E. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599, © 2021 Reliant Energy Retail Holdings, LLC All rights reserved.

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Why Reliant