NRG Get in Touch

Get in Touch

Texas customers

Customers in Texas can contact us via online chat, phone or email. Our Houston call center has been recognized as one of North America's top 10 call centers by BenchmarkPortal and is available anytime — day or night.

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Chat now
Get help online from a live agent in Houston.

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Log in to your account
Pay your bill online, manage your account and set up Reliant AccountAlerts.

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We are available 24/7
Call us at 713-207-7777 or 1-866-222-7100.

Ways to pay

  • Log in to your account and pay online.
  • Pay by phone at 713-207-PAID (7243).
  • Pay at a walk-up location near you.
  • Send a check:
    Reliant
    P.O. Box 650475
    Dallas, TX 75265-0475
  • Overnight delivery:
    Reliant
    Dept. 650475
    1501 N Plano Rd.
    Richardson, TX 75081

Additional contact information

  • Send mail to: 
    Reliant 
    P.O. Box 3765
    Houston, TX 77253-3765
  • Corporate office phone:
    713-537-3000
  • Email us, and we'll respond within 24 hours.

Not a Texas customer?

NRG Home serves customers in Connecticut, Delaware, District of Columbia, Illinois, Maryland, Massachusetts, New Jersey, New York, Ohio and Pennsylvania. If you need service in any of these areas, please visit us at NRG Home Power.

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