NRG Ways to Pay

Ways to Pay

Plenty of options, one dependable service.

Ways to Pay SMB

As part of our commitment to great customer service, we offer you an array of billing and payment options for your Reliant electricity account. You can sign up for any of these options by logging into your account and editing your profile settings.

Average Billing

  • Your usage can fluctuate with the weather and with your business' usage needs, but with average billing, your bill can stay steady throughout the year. Manage your budget better by paying an averaged amount each month, which evens out the highs and lows of seasonal changes.

Paperless Billing

  • View and download your bill online and have 24/7 access to previous payments and usage history. You'll deal with less paper and help the environment at the same time.

AutoPay

  • Make sure your bills are paid on time, every time by having payments drafted directly from your bank account or paid automatically from your company credit card. You'll never have to worry about missing a due date.

Other Payment Options  

  • Pay online with a bank account or credit card any time of day or night. It's quick and secure. 
  • Pay by phone with a bank account or credit card at 866-660-4900. 
  • Pay by regular mail: Reliant: P.O. Box 650475, Dallas, TX 75265-0475. 
  • Pay by overnight delivery: Reliant Energy Retail Services, Dept. 650475, 1501 North Plano Rd., Richardson, TX 75081. 
  • Pay in person at one of our convenient walk-up locations. Go to a payment location, make a payment, then call 866-660-4900 to validate your payment receipt.

Alert: Due to recent notices of scam attempts, please remember Reliant will NEVER contact you to request a wire transfer. If someone should contact you requesting a wired payment, please disregard and call 1-866-660-4900 for payment options.