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Select from 3 of our most popular plans for your zipcode
3 flexible bill credits

Reliant Flextra Credits 12 plan

Get two of your highest-usage days a week for FREE and three $25 bill credits to use during the months you choose.


Fixed rate

Reliant Secure Advantage 24 plan

Straightfoward plan with a locked-in energy charge.


For renters

Reliant Apartment 12 plan

Designed exclusively for smaller spaces.


Term
2 Months
Rate
Fixed

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

Plan Features
Product

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.

Why did my electricity bill increase?


Depending on your electricity plan and lifestyle, you may be accustomed to paying similar amounts on your electricity bill each month. We understand that getting a higher bill than expected may lead to confusion. Rest assured that we're here to help.

Why did my electricity bill increase?


Depending on your electricity plan and lifestyle, you may be accustomed to paying similar amounts on your electricity bill each month. We understand that getting a higher bill than expected may lead to confusion. Rest assured that we're here to help.

Here are some of the most common causes of  an increase in your electricity bill.


We're here to help

You may qualify for payment assistance

We know the impacts higher-than-expected bills can have on your budget. That's why we offer a variety of assistance options like payment extensions, deferred payment plans and the Community Assistance by Reliant Energy (CARE) program.

Tools and programs to  manage your usage and budget

Average Billing

Sign up for Average Billing to smooth out the highs and lows of your electricity bill. With Average Billing, your bill is determined based on the last 12 months of energy usage at your address.2

Get started

Degrees of Difference

Choose from two free programs that use your thermostat to help you save energy and reward you for doing so. 

Learn more

Reliant app

Access your plan details, track usage, pay your bill, and set up automated text and email alerts on the go.3

Find out more

Virtual In-Home Consultation

Let our home energy consultants remotely examine several areas of your home and assess its energy use. You'll benefit from some practical, real-time suggestions that can help boost your home's energy efficiency. Schedule your virtual consultation today.4

Call 1-855-887-2190

Weekly Summary Email

Get weekly usage comparisons, projected bill estimates and energy-saving tips delivered to your inbox.5

Sign up to receive emails

AccountAlerts

Be automatically alerted via text message when your costs exceed a set amount and/or your daily electricity usage jumps by 25%.6

Sign up for account alerts

Energy-saving tips to help lower your bill

1 Fixed-rate plans set the price for a term of at least three months, except the price may vary only in response to changes in Transmission Distribution Utility charges, ERCOT or Texas RE administrative fees charged to loads, or laws or regulatory actions that impose new or modified fees that are beyond Reliant’s control.

If there is no previous usage in your name at the service address, or you do not have 11 months of usage at the service address, we will take the previous usage at that service address and apply your current price to calculate your average monthly amount and then subtract or add 1/12 of your deferred balance. The deferred balance amount is the cumulative difference between your monthly Average Billing amount and what you would owe if you were not signed up for Average Billing. The deferred balance amount can be found on your monthly bill. If the bill amount is positive, 1/12 will be added to your bill. If the bill amount is negative, 1/12 will be subtracted from your bill. If you’re a new Average Billing customer, the deferred balance will begin in the second month. Deferred balance must be paid in full if you cancel Average Billing or change electricity providers.

Projected bill not available for pre-paid plan customers. Must be a Reliant residential customer with a Texas service address and a smart meter.

All features of the Home Energy Checkup may not be available to all customers. Some restrictions apply. Limit one consultation per customer each year. Scheduling is based on availability.

The billing and usage information provided in the Reliant Weekly Summary Email (WSE) is an estimate and includes only your electricity charges and taxes. Your monthly bill provides your official usage as determined by your local electric utility, as well as the total bill amount due. If you are on an indexed plan, you will not see cost information in your WSE, as prices are determined on the last day of each bill cycle. If you change to an incompatible plan or terminate your service with Reliant, you will no longer receive your WSE. Reliant reserves the right to discontinue the WSE without notice. You may also request to cancel your WSE by calling 1-866-872-6644.

Customers must have already opted in to receive alerts via text from the Contact Preferences page on the Account Management dashboard. Available only to customers with a smart meter. Message and data rates may apply. For Terms and Conditions, go to reliant.com/etrm.