Same day electricity service
It’s easy to start your electricity service with Reliant
Same day electricity service
It’s easy to start your electricity service with Reliant
Just follow these three simple steps:
To begin service with Reliant we’ll first need some basic details, so having your personal information handy, such as a valid form of I.D. or Social Security number, and full service address, will accelerate the process.2
Reliant has a variety of plans for every budget and lifestyle. Whether you want to lock into a fixed-rate plan or look into a flexible, month-to-month plan, Reliant has you covered with affordable options. We understand that every customer has different needs, that’s why we make it easy to pick from a variety of choices and term lengths, including 12-, 24- and 36-month plans. Plus, if you’re looking to live greener, we have you covered with renewable options.
After choosing your plan, follow these five simple steps to complete enrollment:
In Texas, we have a broad range of electricity options that allow you to compare rates and services and choose the plan based on how you use electricity.
Learn more about all the reasons to choose Reliant
Reliant provides pricing at different tiers that range from 500 to 1,000 and 2,000 kWh usage. If you want to get a closer approximation of what you can expect to pay depending on the size and location of your home, you can use this video to calculate your monthly electricity consumption.
If you’re having trouble deciding what plan fits you best, we make it easy. Enter your ZIP code in the box below to compare plans in your area based on term length, rate, and price per kWh. On the next page, select “Add to compare” next to the plans you’d like to see side-by-side. Next, select the “Compare” button on the bottom left of the page. Then, choose the plan that’s best for you, keeping your average monthly usage in mind, as well as the time of day you use energy the most, for the best way to save.
Reliant has electricity plans for every budget and preference. If you’re a new customer and would like to shop plans available in your area, click here. If you are an existing Reliant customer and would like to change, move or add electricity service to a new address, login to your account. If you still need assistance, please chat or call us at 1-866-222-7100.
Acceptable forms of identification to set up a Reliant account include:
We offer a variety of ways for you to satisfy your deposit to start service — without making a payment — depending on your circumstances. Learn more about our deposit options or view the deposit requirements for your account. If you still need assistance, please chat or call us at 1-866-222-7100.
Many term plans charge an early cancellation fee if the contract is terminated prior to the expiration date. An early cancellation fee may be avoided if you are moving and provide prior notice of the move, including a forwarding address and, if applicable, other evidence supporting the move. Before canceling or terminating services, check your contract terms here. If you still need assistance, please chat or call us at 1-866-222-7100.
If you're starting service at a new location, you can sign up before 5 p.m. for same-day power and after 5 p.m. for next-day service. However, there are a few factors that could delay service. For example, if your meter is physically inaccessible or a permit is required, we cannot guarantee the transfer date you select. Please keep in mind that you may need to satisfy certain requirements, such as paying a deposit or providing valid ID, and delays in satisfying these requirements can delay your start date.
In most cases, you don’t need to be home at the time of connectivity. If you do, Reliant will let you know ahead of time.
After you enroll, you'll be able to view the status of your service request on your online account dashboard. Don’t have a Reliant online account? You can create one in just a minute or two. If you still need assistance, please chat or call us at 1-866-222-7100.
1 Upon enrollment you can provide either a Driver’s License or Social Security number. This information will be used to check if a deposit is needed and verify your identity for account access. For best results, we recommend providing your social security number.
2 Requests processed after 5:00 p.m. Central Time will be connected the next business day. Same-day service is offered Monday through Saturday, weather permitting, where an existing meter is in place. No connections on holidays. Enrollment and permit requirements must be met before a request can be processed. Additional charges apply.
3 Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled on a term plan with a minimum of ten days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed ten days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice. Additional terms and conditions apply. Visit our referrals page for more details.