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1 Same-day service is offered Monday through Saturday (except on holidays), where an existing standard "smart" meter is in place. For move-ins (including transfer of service), requests processed after 6 p.m. Central Time will be connected the next business day. For switches, requests processed after 5 p.m. Central Time will be connected the next business day. Permit and enrollment requirements must be met before a request can be processed (examples can be found here). Additional charges may apply based upon your TDSP.
2The NRG Go Portable Power service is provided by NRG Portable Power LLC, a wholly owned subsidiary of NRG Energy, Inc. Available in select geographic areas. Visit nrggo.com to locate a station.
3Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled in a term plan with a minimum of five days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed five days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.
Electricity Services provided by Reliant Energy Retail Services, LLC, d/b/a Reliant, a wholly owned subsidiary of NRG Energy Inc. Electricity Services PUCT Certificate #10007.