Customer exclusives
Customer exclusives
As a Reliant customer, you’ll enjoy much more than just a wide range of electricity plans. You’ll get access to exclusive discounts, helpful tools, and detailed usage tracking to help you manage how you power your everyday life. It's why over a million Texans choose Reliant to keep them powered, protected and connected at home or on the go.
Google Nest discounts
Enjoy savings on select Google Nest devices that work seamlessly with your Reliant account.
$50 or more referral credits
When any of your friends join the Reliant family, you’ll both earn a $50 or more bill credit as a thank-you for putting your trust in us.1
15% off backup power solutions
Reliant customers can stay always powered with 15% savings on Goal Zero® backup and portable-power devices.2
Free rentals on phone chargers
Pick up a portable phone charger at one of our NRG Go Stations, and just return it when you’re done.3
Local offers
Free YMCA guest pass
Enjoy a free 7-day guest pass to your local YMCA on us. Just bring one of your recent Reliant bills and this pass to any Greater Houston-area YMCA.
10% off home services
Our certified technicians are ready to help with your air conditioning and heating needs.4
Save over $100 per year on home security
Plus, see and be alerted when the kids arrive home, adjust the thermostat, and flip on the lights — all from your smartphone.5
Life simplified
With Reliant, you get access to all kinds of tools and features designed to make your life easier.
Easily control your usage
Save energy, track your usage and manage billing costs with the Weekly Summary Email and text alerts.
It’s all in the app
With the new and improved Reliant app, you can set up usage alerts, monitor energy efficiency, or control your home's temperature and security settings, all from the palm of your hand.
Talk to a real person 24/7
We work on your time. So whether it’s 2 a.m. or 2.p.m., you’ll always reach a real person who’s ready to help.
Moving made easy
Easily transfer your service to your new home with same-day connections.7 If your current plan is coming to an end, we make it easy to renew your service online or by phone.
Pay your way
With so many ways to pay, keeping up with your bill has never been easier. Pay via app, by phone, online, or even using Alexa and Google.
What sets us apart
Check out the many ways we make life easier for our customers and communities.
Powering Texas
As a Texas-born-and-bred company, this is where our heart is. We’re proud to be able to lend a helping hand to our neighbors. From our Beat the Heat Centers that provide much-needed relief from summertime temps to our crowdsourced charitable giving program, Reliant Gives, we’re committed to making a difference — starting right here at home.
Award-winning satisfaction
We take pride in each of the residences and businesses we power. We are committed to providing our customers with service that exceeds their expectations. Check out some of the awards and accreditations we've been honored to receive.
1Unique referral ID must be used to qualify for referral credits. Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled in a term plan with a minimum of five days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed five days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.
2May not be combined with other offers or promotions. To be eligible, you must have a residential service address served by Reliant. Offer subject to product availability. Goal Zero is a registered trademark of Goal Zero LLC. All Goal Zero products are offered by Goal Zero LLC. Reliant makes no representations or warranties of any kind with respect to Goal Zero products or services.
3Terms and conditions apply. Visit www.nrggo.com/terms-and-conditions for details. The NRG Go Portable Power service is provided by NRG Portable Power LLC, a wholly owned subsidiary of NRG Energy, Inc. Available in select geographic areas. Visit nrggo.com to locate a station.
4Reliant customers receive 10% off HVAC services offered by Reliant. This discount applies only to customers in Texas and can be applied to all forms of payment. Discount cannot be combined with any other offers. Services provided by Reliant Energy Retail Services, LLC, dba Reliant, a wholly owned subsidiary of NRG Energy, Inc. TACLB23923E. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599. © 2019 Reliant Energy Retail Holdings, LLC. All rights reserved.
5You must be a Reliant residential customer living in a single-family home with a Texas service address to receive $200 in annual savings. Electricity Services and Security and Home Automation Services provided by Reliant Energy Retail Services, LLC, d/b/a Reliant, a wholly owned subsidiary of NRG Energy Inc. Electricity Services PUCT Certificate #10007. Security and Home Automation Services TXB19469, 910 Louisiana, Houston, Texas 77002. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.
6All features of the Home Energy Checkup may not be available to all customers. Some restrictions apply. Limit one consultation per customer each year. Scheduling is based on availability.
7Requests processed after 5:00 p.m. Central Time will be connected the next business day. Same-day service is offered Monday through Saturday, weather permitting, where an existing meter is in place. No connections on holidays. Enrollment and permit requirements must be met before a request can be processed. Additional charges apply.