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Information Center

Get answers to the most commonly asked questions about our electricity plans, home security, account management and more. Plus, find tips on how to lower your electricity bill.

Information Center

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Get answers to the most commonly asked questions about our electricity plans, home security, account management and more. Plus, find tips on how to lower your electricity bill.

Plans and services

Top Questions

Top questions

If you want quick answers to some of our most frequently asked questions, start here.

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Signing Up

Signing up

Learn more about Reliant plans and services and how you can sign up for the right plan for your home.

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Pay as you Go

Pay as you Go

Get answers about the Reliant Pay as you Go plan, through which you can prepay for your electricity.

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Security by Reliant

Security by Reliant

Get information about our home security monitoring services, equipment, text notifications and permit requirements.

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Account related

Billing and payments

Billing and payments

Find out how to use AutoPay, paperless billing and average billing, and get answers to other common billing questions.

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Account Management

Account management

See how to use your online account, download the Reliant app, manage your usage and make changes to your profile.

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Text messages

Text messages

Find out how our text notifications and alerts work, what our policies are and how to opt in or out.

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Energy 101

Energy savings tips

Energy savings tips

Check out these free and affordable things you can start doing today to be more energy efficient.

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Meters

Meters

Learn about your smart meter and how it is used to track your electricity usage.

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