Get answers to the most commonly asked questions about our electricity plans, home security, account management and more. Plus, find tips on how to lower your electricity bill.
Plans and services
If you want quick answers to some of our most frequently asked questions, start here.
Learn more about Reliant plans and services and how you can sign up for the right plan for your home.
Pay as you Go
Get answers about the Reliant Pay as you Go plan, where you can pre-pay for your electricity.
Security by Reliant
Get information about our home security monitoring services, equipment, text notifications and permit requirements.
Billing and Payments
Find out how to use AutoPay, paperless billing and average billing, and get answers to other common billing questions.
See how to use your online account, download the Reliant app, manage your usage and make changes to your profile.
Find out how our text notifications and alerts work, what our policies are and how to opt in or out.