Welcome, new Lubbock customers! If you were assigned to us by LP&L, your transition to Reliant starts here. Explore your account tools and exclusive customer benefits now.

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Select from 3 of our most popular plans for your zipcode
3 flexible bill credits

Reliant Flextra Credits 12 plan

Get two of your highest-usage days a week for FREE and three $25 bill credits to use during the months you choose.


Fixed rate

Reliant Secure Advantage 24 plan

Straightfoward plan with a locked-in energy charge.


For renters

Reliant Apartment 12 plan

Designed exclusively for smaller spaces.


Term
2 Months
Rate
Fixed

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

Plan Features
Product

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.
FREE electricity days every week
FREE electricity days every week
FREE electricity days every week

FREE electricity days every week

Get your 2 highest-use days a week FREE + bill credits when you need them most1
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FREE electricity days every week
FREE electricity days every week

FREE electricity days every week

Get your 2 highest-use days a week FREE + bill credits when you need them most1
Enter your zip code
Enter your zip code

Already a Reliant customer? 
Sign in to view your account.

The Flextra Credits plan adapts to your lifestyle

Use electricity when and how you please – no need to plan your usage.
2 FREE electricity days a week

Up to 8 of your highest-usage days free per month. We calculate your electricity usage, so you get free electricity days, automatically.

Bill credits when you need them

Use your bill credits one at a time during the months you choose. You'll have three $25 credits to use over the length of your term.1

Energy management tools

Apply your credits when you need them most and track your free electricity through the Reliant app.  

With Flextra Credits, you'll enjoy no energy charge ($0) and no delivery charge ($0) on your 2 highest-use days every week.

Get the most out of the Flextra Credits plan

The Reliant app makes it easy to see your free electricity, redeem bill credits and keep tabs on your positive solar impact.

100% Solar
100% Solar
100% Solar

This renewable plan is automatically powered by 100% solar energy, which means Reliant will match 100% of your electricity usage with solar renewable energy certificates. You’ll do good for the environment, without having to change your lifestyle. Plus, it’s easy to check on your positive solar impact through the Reliant app.

  • Cleaner electricity with no need for rooftop panels
  • Solar energy helps in the diversification of Texas energy resources
  • House or apartment, own or rent, it's the easy way to go solar. Plus, you'll do good for the planet.
  • Join a growing community of Reliant customers supporting solar energy in Texas

It's easy to keep tabs on your energy savings and efficiency

Track your FREE electricity

Use your online account or the Reliant app to see your free days, plus review your usage history and pay your bill.

Redeem bill credits

It's easy to apply your credits when you need them through your online account, the Reliant app or by calling.

Preview your next bill

View estimates of your upcoming bills in the Weekly Summary Email, the Reliant app and through your online account.2

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There are lots of reasons to choose Reliant

Plans for everyone

With features like free days, bill credits or even free electricity nights every week, we have plan options for every lifestyle.

Shop more plans
Texas-sized strength

Reliant has proudly powered millions of Texans for decades. Homeowners and renters all across the state trust Reliant as their electricity provider, and you can, too!

Count on Reliant to connect you with AC/Heat protection plans, home surge protection and whole-home generators.

Care from the heart

Giving back to the community. Providing award-winning customer support. Just two of the ways we’re committed to all of Texas.

Exclusive discounts and referral rewards

Enjoy discounted pricing on smart home products and backup-power devices. Plus, earn unlimited bill credits for referrals.3

24/7 customer service

Our award-winning customer service agents can help you choose a plan that fits your budget and lifestyle. Call us at 1-866-222-7100 or chat online, anytime.

Did you know you can switch?

Living in an area of Texas open to retail competition means you aren’t stuck with one-size-fits-all electric utility service. You can shop plans, compare pricing and choose the right electricity provider to fit your needs.


Sign up and do it all online
  • Switching from your current provider is quick and easy
  • Schedule your Reliant service for the same day or weeks in advance4
  • If you need help, just pick up the phone or chat with us online 24/7

 

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Courteous response to any questions. 

 Stable company and fair prices.

- Sharon S., Pasadena, TX

FAQs

Show all answers

Free electricity means you’ll enjoy no energy charge ($0) and no delivery charge ($0) during your free time-of-use period.  

With the Reliant Flextra Credits plan, you don’t have to worry about scheduling your usage. We'll figure out your 2 highest-use days each week, and you will get those for FREE, up to 8 days per month. You’ll also have three $25 bill credits to use whenever you need them — perfect for extra savings.1

With the Reliant Flextra Credits electricity plan powered by 100% solar energy, Reliant will match 100% of your electricity usage with Texas and national solar renewable energy certificates every month. That means your monthly usage supports the production of solar energy without the hassle of installing panels.

You can use your first credit as soon as your first bill is generated.

Apply credits through your online account, through the Reliant app or by calling 1-800-556-2959.

No. Your three $25 bill credits are only able be applied to one bill at a time.

Any unredeemed bill credits will automatically be applied during the last available bills of your term. Unused bill credits will not transfer if you switch away from the Flextra Credits plan and are not redeemable for cash.

Unused bill credits aren’t transferable to another customer or if you switch to a plan other than Flextra Credits.

If your bill is less than the bill credit amount, your credit will cover your bill and the remaining credit will be applied to the next month's bill.

Yes. Since your home is connected to the electric grid, as long as there is no outage to the grid itself, you will have power even when the sun goes down or skies are cloudy.

Our customer service representatives are here to help you 24/7 in English and Spanish. Call us at 1-866-RELIANT or chat with us online.

If you are within the first 90 days of your contract, call us at 1-866-222-7100 and we’ll be happy to help you change your plan.2 Unused bill credits do not roll over to a new plan.

Yes. Average Monthly Billing is compatible with the plan. However, please keep in mind that your Reliant Weekly Summary Email will reflect your actual usage and electricity costs for the week and your estimated electricity charges for the current billing cycle — not your Average Monthly Billing amount. Additionally, if you choose to cancel Average Monthly Billing, cancel your electricity service or change providers, bill credits cannot be applied to your deferred balance. Unused bill credits are not redeemable for cash and will be applied automatically by Reliant during the last few billing cycles.

1 Your monthly bill will reflect your highest 2 days of usage per full week (Sunday through Saturday), up to 8 days per monthly billing period, at no charge for every billing period of 28 days or more. A week is defined as Sunday to Saturday, and a day is defined as a 24-hour period beginning at midnight through 11:59 p.m. For each monthly billing period less than 28 days, please see EFL for details. Your average price calculation will be based on your total monthly usage. Plan matches 100% of electricity usage with solar renewable energy certificates. Valid for new residential customers only. Reliant reserves the right to discontinue this offer without notice.

With this product, you are eligible to receive 3 bill credits, each of which must be utilized in a separate billing period during your term. You can apply bill credits within your online account, the Reliant app, or by contacting Reliant’s customer care team. Only one credit can be applied to any outstanding bill amount. Customers on AutoPay must redeem a bill credit up to 24 hours before the bill due date. Any unredeemed bill credits will automatically be applied during the last available bills of a customer’s term. Unused bill credits will not transfer if you switch away from the Flextra Credits plan and are not redeemable for cash.

2 With this product, you are eligible to receive a weekly email providing you information on your weekly consumption. In order to provide you this email, we need to confirm or get your current email address.

3 Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled on a term plan with a minimum of 10 days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed 10 days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice. Additional terms and conditions apply. Visit our referrals page for more details.

4 Requests processed after 5:00 p.m. Central Time will be connected the next business day. Same-day service is offered Monday through Saturday, weather permitting, where an existing meter is in place. No connections on holidays. Enrollment and permit requirements must be met before a request can be processed. Additional charges apply.

5 Valid for residential customers without penalty if they sign up for a new term contract within first 90 days of current contract. You can change your plan without a penalty fee one time only within the first 90 days of starting the qualifying plan. The offer to change your plan does not restart once exercised. Restrictions and terms and conditions apply.