¹The billing and usage information provided in the Reliant Weekly Summary Email (WSE) is an estimate and includes only your electricity charges and taxes. Your monthly bill provides your official usage as determined by your local electric utility, as well as the total bill amount due. If you are on an indexed plan, you will not see cost information in your WSE, as prices are determined on the last day of each bill cycle. If you change to an incompatible plan or terminate your service with Reliant, you will no longer receive your WSE. Reliant reserves the right to discontinue the WSE without notice. You may also request to cancel your WSE by calling 1-866-872-6644.

²If there is no previous billing in your name at the service address with Reliant, or you do not have 12 months of usage at the service address, we will take the historical usage at that service address and apply your current price to calculate your Average Monthly Billing amount. The deferred balance amount is the cumulative difference between your Average Monthly Billing amounts and your actual usage charges. The deferred balance amount can be found on your monthly bill. If the deferred balance amount is a credit, 1/12 of it will be subtracted from your Average Monthly Billing amount. If the deferred balance amount is a debit, 1/12 will be added to your Average Monthly Billing amount. If you’re a new Average Monthly Billing customer, the deferred balance will begin in the second month. Any owed deferred balance must be paid in full if you cancel Average Monthly Billing or terminate your account with us.

³Customers must have already opted in to receive alerts via text from the Contact Preferences page on the Account Management dashboard. Available only to customers with a smart meter. Message and data rates may apply. For Terms and Conditions, go to reliant.com/etrm.

⁴Projected bill not available for Pay as you Go customers. Must be a Reliant residential customer with a Texas service address and a smart meter.