You may qualify for the CARE program.
More than $18 million distributed since 2002
You may qualify for the CARE program.
More than $18 million distributed since 2002
Reliant is passionate about supporting our customers and communities. The CARE program was created to help customers facing financial hardship pay their electricity bills. Reliant is proud to say that, in true Texas spirit, more than $18 million has been provided in statewide agency assistance since 2002 to help customers pay their electricity bills.
If you are a Reliant customer and need help paying your electricity bill, visit one of our CARE agency partners below. You can also call 2-1-1 or visit 211texas.org for agency assistance near you.
Although each agency's requirements are different, you may have to show proof of need, like your last electricity bill and a disconnection notice. If needed, you can access your bill in your online account or request a copy of your disconnection notice by calling 1-866-222-7100.
Reliant has CARE agency partners across the state to serve you. Find CARE agencies in your region below.
Agency |
Address |
Contact Info |
Service Area(s) |
254-753-4593 |
Waco, Texas and surrounding areas | ||
512-651-6100 |
Bastrop, Bell, Blanco, Brazos, Burleson, Burnet, Caldwell, Coryell, Falls, Fayette, Hamilton, Hays, Lampasas, Lee, Limestone, Llano, Mason, McLennan, Milam, Mills, Robertson, San Saba, Travis, Washington, and Williamson counties |
||
254-756-0954 |
The following counties: McLennan, Bosque, Ellis, Falls, Freestone, Hill, Limestone, and Navarro |
||
254-939-7355 |
Bell County |
||
325-372-5167 |
Bell County, Miliam, Mills, San Saba, Llano, Lampasas, Coryell, Mason, Hamilton |
||
512-854-4120 |
Travis County |
Agency |
Address |
Contact Info |
Service Area(s) |
903-731-9270 |
Anderson County |
||
1-800-621-5746 |
Anderson, Angelina, Chambers, Cherokee, Gregg, Hardin, Henderson, Houston, Jefferson, Kaufman, Liberty, Nacogdoches, Orange, Polk, Rusk, San Jacinto, Smith, Trinity, Wood and Van Zandt |
Agency |
Address |
Contact Info |
Service Area(s) |
817-861-8585 |
Arlington |
||
972-892-1865 |
Garland, Mesquite |
||
866-233-7500 |
Collin, Dallas, Ellis, Fannin, Grayson, Hunt, Kaufman, Navarro, Rockwall |
||
517-534-0814 |
Archer, Baylor, Bosque, Clay, Comanche, Cooke, Denton, Eastland, Erath, Foard, Hardeman, Hill, Hood, Jack, Jacksboro, Johnson, Knox, Montague, Palo Pinto, Parker, Shackleford, Somervell, Stephens, Tarrant, Throckmorton, Wichita, Wilbarger, Wise, Young |
||
972-221-1224 |
Denton, Coppel ISD, Frisco ISD |
||
City of Dallas |
214-670-8416 | City of Dallas | |
817-392-2276 |
Tarrant County |
||
214-819-1848 |
Dallas County |
||
972-296-4986 |
Dallas County |
||
972-262-2014 |
City of Grand Prairie |
||
817-488-7009 |
Northeast Tarrant County, Grapevine, Southlake, Colleyville, Hurst, Euless, Bedford, Keller, North Richland Hills, Richland Hills, Haltom City, Watauga, Westlake, Trophy, Roanoke |
||
972-875-0218 |
Alma, Avalon, Bardwell, Bristol, Ennis, Garrett, Palmer |
||
903-885-3452 |
Delta, Fannin, Franklin, Hopkins, Hunt, Lamar, Rains, Red River, Titus, Wood |
||
972-721-9181 |
Irving |
||
972-446-2100 |
Addison, Carrollton, Coppell, Farmers Branch, zip code 75287 |
||
817-277-6620 |
Arlington, Grand Prairie |
||
972-234-8880 |
Zip codes: 75252, 75248, 75254, 75240, 75251, 75080, 75081, 75243, 75231, 75082, 75044, 75042, 75238 |
||
Dallas: |
Dallas, Fort Worth |
||
254-756-7271 |
Waco, McLennan | ||
972-542-5302 |
Anna, Altoga, Blue Ridge, Celina, Farmersville, McKinney, Melissa, New Hope, Princeton, Prosper, Westminster, Weston | ||
469-607-0909 |
Zip codes served: 75115, 75141, 75134, 75146, 75154, 75172 |
||
817-598-5700 |
Erath, Hood, Parker, Palo Pinto, Johnson, Somervell and Wise Counties | ||
903-813-3537 |
Cooke, Fannin, Grayson |
||
972-542-5302 |
Anna, Altoga, Blue Ridge, Celina, Farmersville, McKinney, Melissa, New Hope, Princeton, Prosper, Westminster, Weston |
||
972-923-2273 |
Ellis |
Agency |
Address |
Contact |
Service Area(s) |
713-667-9400 |
Brazoria, Galveston, Harris Counties |
||
979-864-1427 |
Brazoria County residents |
||
956-544-6411 |
Cameron County and Willacy County | ||
956-702-4088 |
Hildalgo County Cities |
||
979-540-2980 |
Austin, Bastrop, Colorado, Fayette and Lee counties |
||
361-664-0145 |
Bee, Brooks, Cameron, Duval, Jim Wells, Kenedy, Kleberg, San Patricio, Willacy Counties |
||
936-494-4562 |
Montgomery County Texas |
||
830-876-5219 |
Cameron, Willacy, Brooks, Duval, San Patricio, Beeville and Jim Wells counties |
||
361-578-2989 |
Victoria, Calhoun, Dewitt, Gonzales, Goliad, Lavaca, Jackson, Aransas and Refugio counties |
||
281-955-7684 |
Zip codes 77433, 77429, 77065, 77095 |
||
281-261-1006 |
East Fort Bend County, Stafford |
||
| 972-296-4986 | Dallas, 75116 , 75137 |
||
281-342-7300 |
Fort Bend County |
||
722 Moody Ave, Galveston, TX 77550 (by appointment only, no walk-ins) |
409-770-5585 |
Galveston County |
|
| 956-383-6240 | Hildago County |
||
281-446-3663 |
ZIP codes: 77044, 77302, 77306, 77336, 77338, 77339, 77345, 77346, 77347, 77357, 77365, 77396, 77532, 77372 |
||
281-391-5261 |
Zip codes: 77493, 77449, 77494, 77450, 77084, 77094, 77441, 77476, 77485, 77464, 77406, 77423 |
||
| 361-595-8572 | Kleberg, Kenedy | ||
281-422-5683 |
City of Baytown |
||
| 361-882-0911 | Nueces, San Patricio, Aransas and Jim Wells counties | ||
713-468-4516 |
Harris County |
||
281-885-4519 |
Harris County |
||
281-376-5773 |
ZIP codes: 77379, 77388, 77068, 77069, 77090, 77375, 77375 around Spring |
||
956-722-3995 |
Jim Hogg, Starr and Zapata counties |
||
409-763-8521 |
Galveston County |
||
956-523-4182 |
Webb County |
||
| 713-236-9008 | Houston |
||
713-780-2727 |
Zip Codes: 77036, 77042, 77057, 77063, 77072, 77077, 77082, 77083, 77009 in Houston Area |
Agency |
Address |
Contact Info |
Service Area(s) |
940-989-3538 |
Stonewall, Kent, Knox, Throckmorton, Haskell and Jones counties |
||
806-765-8475 |
Lubbock county and the 26 counties surrounding Lubbock, on the South Plains of Texas |
||
325-653-2411 |
Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton and Tom Green counties |
||
806-744-4416 |
Lubbock |
||
432-336-7526 |
Pecos, Terrell and Crane counties |
||
432-337-0554 |
Andrews, Borden, Brewster, Cochran, Coke, Crane, Crockett, Culberson, Ector, Dawson, Edwards, Fisher, Gaines, Garza, Glasscock, Hockely, Irion, Jeff Davis, King, Knox, Jones, Loving, Lubbock, Martin, Menard, Midland, Mitchell, Nolan, Pecos, Presidio, Reagan, Reeces, Runnels, San Saba, Schleicher. Scurry, Sterling, Stonewall, Suttion, Terrell, Terry, Upton, Ward, Winkler and Yoakum counties |
||
940-684-1571 |
Texas Counties of Cottle, Hardeman, Foard, Wilbarger, Baylor, Wichita, Archer, Clay, Montague, Young, Jack, Shackelford, Stephens and Taylor |
||
806-872-8354 |
Andrews, Borden, Dawson, Ector, Loving, Reeves, Ward, Winkler, Fisher, Gains, Glasscock, Howard, Martin, Midland, Mitchell, Nolan, Scurry and Upton counties |
By setting up a recurring monthly donation to our CARE program, you can help keep the lights on for fellow Texans.
See the difference CARE donations are making.
