Terms and Conditions
How do I opt in?To receive notifications, you can call us at 1-844-295-5556 and provide our call center agent your mobile phone number. The agent will send you a welcome message via text message on your mobile device, and you will be able to receive notifications.
How do I opt out?You can text STOP to 732735 on your wireless device to be unsubscribed from all Security by Reliant text messages sent to that phone number.
How many text messages will I receive?You will receive an opt-in text. When you have a scheduled installation or service appointment, you will then receive two appointment reminders and a notification when our technician is on the way to your home. Security by Reliant will not send any text messages that you do not opt in to receive.
Do text messages work with international numbers?Currently, text messages are only available to subscribers with United States phone numbers.
Is there a fee to receive text messages from Security by Reliant?Security by Reliant does not charge a fee for text messages, but message and data rates may apply. Depending on your text plan, you may be charged by your wireless carrier.
Where can I get more information about text messages from Security by Reliant?
If you have a question about text messages, please call us at 1-844-295-5556.
For HELP with Security by Reliant text messages, please text HELP to 732735.
Who are the participating wireless carriers?
Participating carriers include:
- ACS Wireless Alltel (Verizon Wireless)
- Appalachian Wireless
- Bluegrass Cellular
- Boost Mobile
- C Spire Wireless (formerly Cellsouth)
- Carolina West Wireless
- Cellcom Cellular One of East Central Illinois
- Cincinnati Bell Wireless Cricket® Duet IP
- CTC Telecom
- Epic Touch
- Farmers Mutual Telephone Co
- GCI Communications
- Hawkeye (Chat Mobility)
- Hawkeye (Northwest Missouri Cellular)
- Illinois Valley Cellular
- Inland Cellular
- Mobi PCS
- Mosaic Telecom
- Nex-Tech Wireless
- Panhandle Telecommunications (PTCI)
- Peoples Pioneer
- Thumb Cellular
- U.S. Cellular®
- Union Telephone Company
- United Wireless
- Verizon Wireless
- Virgin Mobile®
- West Central Wireless