Putting health and safety first.
When our Security techs visit your home, they sanitize their hands; wear gloves, masks and shoe covers; and observe social distancing.
BE HOME EVEN WHEN YOU'RE NOT WITH THE RELIANT CONNECT APP
Reliant Connect App
Know your home is secure and comfortable no matter where you are.
Control your security and automation devices
View live video 24/7
Set custom notifications
Update settings and preferences
A closer look at the reliant connect app
The Reliant Connect app makes it easy to monitor your home security system and control connected devices from your smartphone or mobile device.
Note: If you received a temporary user ID and password for your security system demo, be sure to change them for your own account security.
Your app dashboard
The “cards” on the Reliant Connect app dashboard allow you to control basic system functions. They will also correspond to the devices and functionality included in your customized home security system.
Scenes – Build and choose scenes, which trigger multiple system events all at once.
Security system status – Set it to Arm (Stay) if you’re home or Arm (Away) while you’re gone. You’ll know when the system is disarmed, too.
Locks – You can monitor and lock/unlock any door that has a connected smart lock.
Garage door – Have a smart garage door control? You’ll always know whether your garage is open or closed. And you can open/close it yourself with a touch.
Lights – Monitor, control and schedule smart lighting inside your home.
Thermostats – Keep an eye on your home’s temperature, control it while you’re out and set automated schedules.
Arming and disarming remotely
In addition to using your keypad, you can arm and disarm your system through your online account or the Reliant Connect app. The Armed Away status sets contact sensors and motion sensors into an alarm state, while Armed Stay lets you wander freely within your home.
Arrming the system
- In the Security System card, tap
- Tap either Arm (Stay) to arm the system to Stay mode, or Arm (Away) to arm the system to Away mode.
Disarming the system
- In the Security System card, tap the shield icon that indicates the current arming state
- Tap Disarm
If your home security system includes indoor and outdoor cameras, you can monitor live and recorded video right from your Reliant Connect app dashboard.
Viewing live and saved video
To view live video from your home’s cameras.
- From the dashboard, scroll to the Video card.
- Press play to view live video; you can also swipe left or right swipe to toggle between cameras.
Like live video, Saved Video from your cameras can be viewed and played back. You can find specific clips using the search function.
- From the dashboard, scroll and select the Video card.
- Select the Saved tab from the top.
- Select the image of the desired clip to play.
Creating video recording rules
When a camera or doorbell cam detects motion, it can be configured to automatically record.
For video doorbells
- From the dashboard, scroll to the Doorbell Camera card.
- Select the settings icon in the upper right.
- Select Recording Rules.
- Toggle on Doorbell Call and/or Doorbell Motion rules.
For indoor & outdoor cameras
- From the dashboard, select the Video card, then the
>>Settings icon on the upper right.
- Choose Recording Rules.
- + Add New Rule.
Need help managing your app settings? Visit our Support page.
Security and Home Automation Services provided by Reliant Energy Retail Services, LLC d/b/a Reliant, TXB19469, 910 Louisiana, Houston, Texas 77002. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms.