Use Google Assistant to manage your Reliant account Use Google Assistant to manage your Reliant account Use Google Assistant to manage your Reliant account

Use Google Assistant to manage your Reliant account

Manage your Reliant account using your voice anywhere you have Google Assistant. Just say "Hey Google, talk to Reliant" to get started. Voice commands, known as Reliant actions, make it easy to manage your account, make a payment, check your usage and balance, and much more.

Link your Reliant account
Use Google Assistant to manage your Reliant account Use Google Assistant to manage your Reliant account

Use Google Assistant to manage your Reliant account

Manage your Reliant account using your voice anywhere you have Google Assistant. Just say "Hey Google, talk to Reliant" to get started. Voice commands, known as Reliant actions, make it easy to manage your account, make a payment, check your usage and balance, and much more.

Link your Reliant account to Google Assistant

You must be signed in to the same Google account that you set up your device(s) with for Google Assistant

 

1. Say, "Hey Google, talk to Reliant."

2. Open the Google Home app on your mobile device. Select the Feed icon in the lower right corner, then click "Link."

3. Log in with your
Reliant username and password.

Discover what you can ask Reliant

Hands-free help awaits. Say, "Hey Google, talk to Reliant" to get started, followed by any of these questions or commands.

  • "What is my electricity usage?"
  • "How does my usage compare to my neighbors' usage?"
  • "How much is my bill?"
  • "Pay my bill."
  • "What else can you do?"

Store a payment method

To use the "Pay my bill" Reliant action, you'll need to have a credit card or bank account on file. It's safe, secure and easy to set up.

Add a payment method

Talk to Reliant anywhere you have Google Assistant

Whether you're at home or on the go, you're just a phrase away from managing your Reliant account.
Give it a try! Say, "Hey Google, talk to Reliant. What can you do?" to learn more.

Android & iOS Phones

 

Android 6.0+ Smart Watches

Google Nest Mini

 

Your TVs

Smart displays

 

Your laptop

Save on Google Nest products

As a Reliant customer, you can enjoy exclusive savings on Nest thermostats, Nest Cam Indoor, Nest Hello Video Doorbell and more.

Shop now

Need help setting up a Nest device?

 1. Plug in your Google Nest device

2.  Download the Google Home app

3. Follow the quick setup instructions

If you need help with anything else, just say, "Hey Google, talk to Reliant. Get help."

Need help connecting to your Reliant account? 

Give our customer care experts a call.

1-866-222-7100

Frequently Asked Questions

Show all answers

Google Nest devices are voice-activated speakers with Google Assistant. Use Google Nest Hub or Google Nest Mini to manage your Reliant electricity account, control your Nest thermostat, tell you the current weather forecast, get hands-free help around the house and so much more.

Meet your Google Assistant. Ask it questions. Tell it to do things. It’s your own personal Google, always ready to help. For example, Google Assistant can tell you about your Reliant electricity usage or the current weather forecast. You can also control select connected home products and much more, all right from your phone or a Google Assistant-enabled device. Find out more at http://assistant.google.com.

Use your Google Assistant to talk to Reliant on your Google Nest Hub or Google Nest Mini, using only your voice. 

To connect to Reliant with Google Assistant, simply say, "Hey Google, talk to Reliant" to talk to Google Assistant on your Google Nest device. Once connected, you can ask questions about your Reliant account. You can also say, “Hey Google, ask Reliant” or "Hey Google, open Reliant."

You can ask about the following topics using the phrases below.

To hear about your account balance and bill details, ask:

  • "What is my account balance?"
  • "What's my bill?"
  • "When is my bill due?"
  • "When was my last payment?"  
  • "How much did I pay last time?" 

To hear about your usage, ask:

  • "How much electricity am I using?"
  • "What is my energy usage?"

For information about your current plan, ask:

  • "What plan am I on?"
  • "When is my contract up?"
  • "When does my plan expire?"

If you're on the Reliant Truly Free Weekends plan, ask:

  • "When does my free weekend start?"  
    If you ask this question and are enrolled in the Reliant Truly Free Weekends plan, Google Assistant will respond with, “Your free weekend starts at 8 p.m. Friday.” If you ask this question and are not enrolled in the Truly Free Weekends plan, Google Assistant will respond with, “Your current plan does not include free weekends. Contact Reliant for options and to see if you are eligible for the Truly Free Weekends plan.” Learn more.
  • You can also ask: "How much of my electricity is free?"

To get the Reliant customer service phone number, say:

  • "Call Reliant."
  • "What is your phone number?"

To be reminded about what you can ask through the Reliant Action, say:

  • "Help me."

To close your Reliant Action session, say:

  • "Stop."
  • "Bye, Reliant."

If you are enrolled in a Reliant electricity plan that comes with a no-cost Google Nest device, your Google Nest device will ship to your service address within one week after your next full payment has been credited to your account, provided you remain enrolled in the plan. You should receive a shipping notification email from Google Nest 6 weeks after your start date with Reliant. If you experience shipping issues, please contact Reliant.

Yes, this is a gift to you from Reliant.

We know that your information is important, and we appreciate your trust in us. Here’s where you can find complete Reliant and Google privacy policies. If you find a bug or vulnerability in our application, please email IT Security.

Google, Google Nest Hub and Google Nest Mini are trademarks of Google LLC.