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Confirm your plan and zipcode
Select from 3 of our most popular plans for your zipcode
3 flexible bill credits

Reliant Flextra Credits 12 plan

Get two of your highest-usage days a week for FREE and three $25 bill credits to use during the months you choose.

Fixed rate

Reliant Secure Advantage 24 plan

Straightfoward plan with a locked-in energy charge.

For renters

Reliant Apartment 12 plan

Designed exclusively for smaller spaces.

2 Months

Pricing Details

500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

Plan Features

Pricing Details

500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.

New occupant confirmation

New occupant confirmation

Thank you for choosing Reliant as your retail electric provider. To process your request for electricity service at your new address, your Transmission and Distribution Service Provider (TDSP) requires us to confirm that you are a new occupant. Please note that your request will remain on hold until we receive two required documents of confirmation from you:

  1. New Occupant Confirmation form. You must include the ESID number for your service address on this form (see the FAQs at the bottom of this page).

  2. A photocopy of one of the following forms of additional documentation:
  • Signed lease – showing date of occupancy with signatures
  • Affidavit of Landlord – must be notarized

If you are requesting service as a landlord or on behalf of the apartment complex, please complete the Affidavit of Landlord form.

To activate the Continuous Service Agreement for a vacant service address, please complete the Continuous Service Agreement form.

  • Closing documents – showing date of sale with signatures
  • Utility bill – gas, electric or water bill from a different residence, in your name, dated within the last two months
  • Other comparable document establishing residency, subject to approval by your TDSP, for example, a certificate of occupancy

Please note that the name on the additional documentation provided must match the name and signature on the New Occupant Confirmation Form.

To ensure a quick response, we recommend submitting your information via email or fax. Mail deliveries will take longer to process.


Download, complete and scan the New Occupant Confirmation Form and email it to: (.pdf, .jpg or .doc formats only)


1-877-245-2427 or 832-584-2500


Attn: New Occupant Confirmation
P.O. Box 3765
Houston, TX 77002

Contact Us

We're here to help. If you have further questions, please feel free to contact us via chat or by phone.

Residential: 713-207-7777 or 1-866-222-7100

Business: 713-207-5555 or 1-866-660-4900