To see your current bill and your bill history:
You will be able to view all your past bills, download PDF versions of the bills or request a hard copy be mailed to you.
To update the expiration date for a card used for automatic credit card pay:
Your payment may not have gone through for one of several possible reasons:
Your ESID (electric service identifier) is a unique 17- or 22-digit number given to an electricity delivery point in the ERCOT market. In other words, it is a long number typically used to identify your electric meter. You may also see it written as ESI I.D.
This number is often visible on your meter, but it also appears on your electric bill and in your online Reliant account. To find your ESID online:
On your bill, your ESID is located in the second Account Information section, usually on page 2. It should be on the left, next to your name.
To set up automatic payments from a credit card:
Log in to your account, click the Update link, and choose the option to set up a new credit card.
To set up automatic payments from your bank account:
Log in to your account, click the Update link, choose the option to set up automatic payments from your bank account, then click Continue.
Signing up online is the quickest and easiest way. If you sign up by mail or fax, please allow 10 days after receipt to process your request. In all instances, please continue to make regular payments until you receive an invoice marked "Do Not Pay."
The deferred balance amount is the cumulative difference between your monthly Average Billing amount and what you would owe if you were not signed up for Average Billing. The deferred balance amount can be found on your monthly bill. If the bill amount is positive, 1/12 will be added to your bill. If the bill amount is negative, 1/12 will be subtracted from your bill. If you’re a new Average Billing customer, the deferred balance will begin in the second month. The deferred balance must be paid in full if you cancel Average Billing or change electricity providers.
To print a copy of your online bill: