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Term
2 Months
Rate
Fixed
You may qualify for our CARE program
More than $18 million distributed since 2002
You may qualify for our CARE program
More than $18 million distributed since 2002
Reliant is passionate about supporting our customers and communities. Our CARE program, made possible thanks to Reliant and customer contributions, helps customers who are facing financial hardship pay their electricity bills. We’re proud to say that in true Texas spirit, Reliant has provided more than $18 million in statewide agency assistance since 2002 to help customers pay their electricity bills.
If you are a Reliant customer and need help paying your electricity bill, call 2-1-1 or visit 211texas.org for agency assistance near you. If you don’t meet the federal guideline criteria, inform the 2-1-1 representative that you are a Reliant customer and would like information on agencies that have support from CARE.
Although each agency's requirements are different, you may have to show proof of need, like your last electricity bill and a disconnection notice. If needed, you can access your bill in your online account or request a copy of your disconnection notice by calling 1-866-222-7100.
Please note:
We have CARE agency partners across the state to serve you. Find CARE agencies in your region below.
Agency |
Address |
Contact Info |
Service Area(s) |
254-753-4593 |
McLennan County |
||
512-651-6100 |
Austin, Round Rock, Temple, Waco and Wells Branch |
||
830-303-4376 |
Atascosa, Bandera, Bee, Comal, Dimmit, Edwards, Frio, Gillespie, Guadalupe, Karnes, Kendall, Kerr, Kinney, LaSalle, Live Oak, Maverick, Medina, McMullen, Real, Uvalde, Val Verde, Wilson and Zavala |
||
254-756-0954 |
McLennan, Bosque, Ellis, Falls, Freestone, Limestone and Navaro |
||
254-939-7355 |
Bell County |
||
972-875-0218 |
Ennis community |
||
866-372-5167 |
Bell, Coryell, Hamilton, Lampasas, Llano, Mason, Milam, Mills and San Saba counties |
||
512-854-4120 |
Travis County |
Agency |
Address |
Contact Info |
Service Area(s) |
First Resource Center |
903-731-9270 |
Anderson County |
|
1-800-621-5746 |
Anderson, Angelina, Chambers, Cherokee, Gregg, Hardin, Henderson, Houston, Jefferson, Kaufman, Liberty, Nacogdoches, Orange, Polk, Rusk, San Jacinto, Smith, Trinity, Wood and Van Zandt |
Agency |
Address |
Contact Info |
Service Area(s) |
817-861-8585 |
Arlington residents |
||
972-892-1865 |
Dallas, Garland, Plano, Mesquite and Richardson areas |
||
214-998-3273 |
Rockwall, Kaufman, Navarro, Hunt, Grayson, Pannin, Ellis, Dallas and Collin counties |
||
817-534-0814 |
28-county Roman Catholic Diocese of Fort Worth, Texas. It is made up of 28 counties of North Central Texas: Archer, Baylor, Bosque, Clay, Comanche, Cooke, Denton, Eastland, Erath, Foard, Hardeman, Hill, Hood, Jack, Johnson, Knox, Montague, Palo Pinto, Parker, Shackelford, Somervell, Stephens, Tarrant, Throckmorton, Wichita, Wilbarger, Wise and Young |
||
972-542-0020 |
McKinney and north Collin County |
||
972-221-1224 |
Residents of the following ISDs: Argyle, Carrollton-Farmers Branch (Denton County portion), Coppell, Frisco, Lake Dallas, Lewisville, Little Elm, Northwest |
||
817-392-5720 |
Tarrant County |
||
Dallas City Hall — Office of Community Care |
214-670-5711 |
City of Dallas and Dallas County |
|
214-819-1848 |
City of Dallas and Dallas County |
||
972-262-2014 |
Citizens of Grand Prairie |
||
817-488-7009 |
North Texas Region |
||
903-885-3452 |
Hopkins County |
||
972-721-9181 |
Irving residents |
||
Martin Luther King Jr. Community Center |
214-670-8418 |
City of Dallas and Dallas County |
|
972-446-2100 |
Dallas and southern Denton County, includes Carrollton, Addison, Farmers Branch, Coppell and Dallas (75287) |
||
817-277-6620 |
Arlington along with parts of Grand Prairie and Fort Worth |
||
972-234-8880 |
Zip codes: 75042, 75044, 75080, 75081, 75082, 75231, 75238, 75240, 75243, 75248, 75251, 75252 and 75254 |
||
817-624-3111 |
Tarrant County |
||
972-423-8254 |
Collin County and Dallas Metro |
||
940-322-9822 |
Wichita County |
||
Society of St. Vincent de Paul of North Texas |
469-607-0909 |
Residents of North Texas |
|
817-531-5620 |
Tarrant County |
||
817-598-5700 |
Erath, Hood, Johnson, Palo Pinto, Parker, Somervell and Wise counties |
||
903-893-2161 |
Collin, Cooke, Denton, Fannin, Grayson, Hunt and Rockwall counties |
||
972-923-2273 |
Ellis County |
||
West Dallas Multipurpose Center |
214-670-6341 |
City of Dallas and Dallas County |
Agency |
Address |
Contact |
Service Area(s) |
713-667-9400 |
Harris County |
||
979-300-7145 |
Brazoria County residents |
||
956-544-6411 |
Cameron and Willacy counties |
||
713-526-4611 |
Residents of the Greater Galveston-Houston region |
||
956-702-4088 |
Cameron, Willacy, Hidalgo and Starr counties |
||
979-540-2980 |
Bastrop, Fayette, Fort Bend, Lee, Colorado and Austin counties |
||
361-578-2989 |
Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio and Victoria Counties |
||
361-661-1300 |
Jim Wells, Brooks, Duval, San Patricio, Bee, Willacy and Cameron counties |
||
Appointments: |
All residents of Montgomery County |
||
830-876-5219 |
Dimmit, LaSalle, Maverick and Frio counties |
||
281-955-7684 |
ZIP codes 77065, 77095, 77433 and 77429, with the addition of 77084 for service with food |
||
281-261-1006 |
Stafford MSD and Fort Bend ISD |
||
281-342-7300 |
Fort Bend County |
||
2516 Texas Ave., Suite 167, (by appointment only, no walk-ins) |
409-770-5585 |
Galveston County |
|
Galveston County Community Action Council dba Greater Coastal Community Action Council |
409-762-8418 |
Brazoria, Fort Bend, Galveston and Wharton counties |
|
956-205-7060 |
Hildago County |
||
281-446-3663 |
ZIP codes: 77044, 77302, 77306, 77336, 77338, 77339, 77345, 77346, 77347, 77357, 77365, 77396, 77532, 77372 |
||
281-391-9623 |
Harris, Fort Bend and Waller counties |
||
281-422-5683 |
ZIP codes: 7750, 77521, 77523, 77562, 77580 |
||
281-885-4555 |
Harris County |
||
713-468-4516 |
ZIP codes: 77008, 77009, 77018, 77022, 77024, 77037, 77039, 77040, 77041, 77043, 77055, 77076, 77079, 77080, 77088, 77091, 77092 |
||
361-883-7201 |
Nueces County |
||
281-376-5773 |
ZIP codes: 77379, 77388, 77068, 77069, 77090 (north of 1960 and west of I-45) and 77375 |
||
956-722-3995 |
Webb, Jim Hogg, Starr and Zapata counties |
||
409-763-8521 |
Galveston County |
||
956-523-4182 |
Webb County |
||
713-223-8131 |
Houston |
||
713-780-2727 |
ZIP codes: 77042, 77057, 77063, 77072, 77077, 77082 and 77083 with utilities |
Agency |
Address |
Contact Info |
Service Area(s) |
940-989-3538 |
Stonewall, Kent, Knox, Throckmorton, Haskell and Jones counties |
||
806-765-8475 |
Lubbock |
||
325-653-2411 |
Coke, Concho, Crockett, Irion, Kimble, Menard, Reagan, Schleicher, Sterling, Sutton and Tom Green counties |
||
325-625-4167 |
Brown, Callahan, Coleman, Comanche, Eastland, McCulloch and Runnels Counties |
||
806-744-4416 |
Lubbock |
||
432-336-7526 |
Residents of Pecos County |
||
432-337-0554 |
Odessa, Midland, Andrews, Crane, Penwell, Gardendale, Greenwood, Goldsmith; if needed, Kermit, Monahans and Garden City |
||
940-684-1571 |
Archer, Baylor, Clay, Cottle, Foard, Hardeman, Jack, Montague, Shackelford, Stephens, Taylor, Wichita, Wilbarger and Young counties |
||
806-872-8354 |
Andrews, Borden, Dawson, Ector, Fisher, Gaines, Glasscock, Howard, Loving, Martin, Midland, Mitchell, Nolan, Reeves, Scurry, Upton, Ward and Winkler counties |
||
806-404-4966 |
Lubbock County |
By setting up a recurring monthly donation to our CARE program, you can help keep the lights on for fellow Texans.
See the difference CARE donations are making.