Customer Care

We're here for you. When you need information about how to pay your bill, sign up for plans, access your account on your phone or refer friends to Reliant, this is where you need to be.

Contact Us

If you have general questions or an inquiry about your account, please contact us. We also have specific numbers you can use to report an outage.

Billing & Payments

Learn more about the ways to conveniently pay your electricity bill each month, find out how to decipher your bill or make your life easier with paperless billing and average billing.


We have answers to the most commonly asked questions about our term plans, our month-to-month plans and our SmartStart electricity plan, including how to sign up.


Manage your account and pay your bill anywhere with our mobile app. You can also sign up for AccountAlerts, which will notify you of specific bill or usage-related activity.

Customer Referral

When you refer a friend who signs up for a term plan with Reliant, you'll get a $100 bill credit, and they'll get a $50 bill credit.