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Contact Us

Get answers to the most commonly asked questions about billing, payments, service, profiles and more.

Contact Us

Featured Image

Get answers to the most commonly asked questions about billing, payments, service, profiles and more.

Shop for electricity plans

Reliant has electricity plans for every budget and preference. Please enter your zip code to see plans available in your area.

Report an outage

Reliant Energy provides your energy but does not deliver the electricity to your home. Electricity delivery is done by your TDSP, commonly called your utility company.

Questions? We can help.

Click here to view your account balance by logging into your online account. Don’t have a Reliant online account? You can create one in just a minute or two.

You can also view your account balance without logging in by entering your Reliant account number into our Quick Pay portal.

If you still need assistance, please chat or call us at 1-866-222-7100.

Ready to make a payment now? Click here to make a payment in your online account using Visa, Mastercard, American Express, Discover or bank draft. Don’t have a Reliant online account? You can create one in just a minute or two. With Reliant, you can pay your bill your way, online, via the Reliant app, in person and more. Check out all the ways to pay.

You can also pay without logging in via our Quick Pay portal.

If you still need assistance, please chat or call us at 1-866-222-7100.

Whether you want to enroll in a new plan, transfer your electricity service to a new address, or end service, you can make most changes to your account online in a few easy steps. Get started.

If you still need assistance, please chat or call us at 1-866-222-7100.

You can update your username, password and security questions in your online account.

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Ways to pay with Reliant

Juggling due dates and methods of payment can be overwhelming, so we offer a variety of payment options for you to choose from, all designed to make your life easier.

Additional Contact Options

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Mail us at

Reliant
P.O. Box 3765
Houston, TX 77253-3765

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Call the corporate office

713-537-3000

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Email us

We'll respond within 24 hours