Customers in Texas can contact us via online chat, phone or email. Our call center has been recognized as one of North America's top 10 call centers by BenchmarkPortal and is available anytime — day or night.
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Ways to pay
Additional contact information
- Send mail to:
P.O. Box 3765
Houston, TX 77253-3765
- Corporate office phone:
- Email us, and we'll respond within 24 hours.
What to expect from Reliant representatives
Click here to learn more about what to expect when Reliant interacts with you, as well as information on how Reliant representatives go about requesting personal information about your account.
Not a Texas customer?
NRG Home serves customers in Connecticut, Delaware, District of Columbia, Illinois, Maryland, Massachusetts, New Jersey, New York, Ohio and Pennsylvania. If you need service in any of these areas, please visit us at NRG Home Power.
When I chat online with an agent, will I be chatting with a live person?Yes. Our live chat agents are available to assist you 24/7 in English and Spanish.
How do I contact Reliant Business Services?Call us at 1-866-660-4900, Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.