Hello! Thank you for being a Reliant customer.

Enjoy a variety of free tools to help you manage your electricity usage.

Account Management

Get everything you need to manage your account and electricity usage in one place. Create an account today to pay bills faster, sign up for paperless and average billing, view your usage history and more.

Everything should have its place. Your mail goes on the console table. Keys get hung by the front door. Dishes in the cabinet beside the microwave. Wouldn’t it be nice to have everything in one place? Get all the information you need about your electricity usage — in one place — with Account Management.

Register or Log In

woman using laptop while mom watches

How It Helps

  • Pay your bill online or program automatic payments.
  • See your projected bill to help you budget.
  • Compare your usage from week to week.
  • Receive text alerts.
  • Establish a budget and monitor your spending versus budget.
  • View your electricity usage compared to similar homes in your geographic area.
  • Check account information.
  • Track your history and compare current usage to previous totals.
  • Sign up for the Reliant Weekly Summary Email.

Account Management consolidates all of your energy-saving tools. Access the following features, and more — all from your Account management dashboard:


Sent directly to your phone, Reliant AccountAlerts help you manage your electricity budget. You will receive text alerts that notify you:

  • Five days before your bill is due
  • When your current cost exceeds your budget
  • When your projected bill exceeds your budget
  • When you exceed your daily usage
  • When your daily usage spikes by 25 percent

Energy Compare

See how this innovative tool compares your home’s usage to similar homes in your area.*

  • Get a comparison with an average of more than 20 similar homes based on type of home (single-family or multi-family), location, age of home, size of home, type of heating source (gas or electric) and whether the home has a swimming pool.
  • Receive daily electricity usage compared to similar homes.
  • View electricity usage broken down by average neighbors and efficient neighbors.

How To Get It

Log in to gain access to your Account Management dashboard.

* Rules and conditions apply Hide

*Available to Reliant customers with provisioned smart meters. Comparison based on an average of 20-100 similar homes in customer’s geographic area based on the usage data available to Reliant, type of home, age and size of home, type of heating source and whether swimming pool is present according to publicly available property tax data. Customer-specific information and actual address details are not revealed. Reliant is a registered trademark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC.

Paperless Billing

Help the environment and reduce mailbox clutter by signing up for paperless billing. Your bill will be delivered straight to your email inbox every month.

Less paper, more trees. Check your inbox, not your mailbox, and reduce your risk of identity fraud. With paperless billing, you don't have to keep track of a paper statement, plus you get the added perk of helping the environment by saving paper.

Learn More


How It Works

  • Cut down on mailbox clutter
  • Confirm receipt of your payments
  • Check your usage history
  • Help save about 2,000 trees a year*

More Information

* Rules and conditions apply Hide

*Based on paperless customer count of 272,370 as of September 2014. Environmental impact estimates were calculated using the Environmental Defense Paper Calculator.


Forget worrying about due dates or late payments by having each month's bill paid automatically with a credit card, debit card or bank account.

You can forget worrying about due dates or late payments when you have each month's bill paid automatically. Choose which option works best for you, and breathe easy, knowing your bill is taken care of every month.* 

Sign Up

couple in white kitchen looking at computer - autopay

Automatic Bank Draft

Quickly and easily pay your electric bill each month by having it drafted directly from your bank account. Regular payments will be debited from your bank account when they are due, ensuring your bills are paid on time every time. You’ll still get a copy of your electricity bill so you can review it before paying. And it's risk-free; you can change to a different payment method at any time.

Automatic Credit Card Pay

Be sure your bill is paid on time, every time when you have it paid automatically from your credit card. Regular payments will be charged to your credit card when they are due. Plus, you’ll receive the benefits of any rewards that your credit card company may already offer, such as frequent flier miles or program points. It's risk-free; you can change to a different payment method at any time.

Already a Reliant Customer?

Log in to your account and sign up for automatic payments.

Get Answers

* Rules and conditions apply Hide

*Not available for Reliant SmartStart PlanSM customers. To be eligible for an automatic payment option, your Reliant account must be in good standing and you may not have two or more returned payments during the past 6-month period. If your account is eligible, you will be enrolled on the automatic payment plan of your choice following the next full billing cycle after Reliant processes your request. You will continue to receive a copy of your monthly electricity bill for your records, but once you are set up for automatic payments, your bill will be marked, "Do Not Pay." Reliant may terminate your participation under any automatic payment option in the event you provide incorrect, false or fraudulent account information or if you have more than one returned payment item on your account. Additionally, after your first returned payment item, your automatic payment plan will be temporarily deactivated and may only be reactivated upon your verification of your payment account information. Once you have more than one returned payment, your account may be ineligible for reactivation on automatic payment options for up to 6 months. Your bank account information will be used only for the purposes of setting up your account for automatic monthly payments and Reliant will keep your account information confidential. You can cancel at any time.

Reliant App

With the Reliant App, you can monitor your usage, pay your bill and get customer support 24/7.

With the Reliant App, you can monitor your usage, pay your bill and get customer support 24/7. Stay informed and connected wherever you go, and keep the power of Reliant at your fingertips. Click the badges below to download the Reliant App on your mobile device.*

apple badge    google play badge

man with smartphone in pocket

How It Helps

Pay your bill quickly and easily, track your current usage, sign up to receive alerts about your account, manage your account settings and contact Customer Care all with a few simple taps. You can even choose to save your login credentials so you don’t need to worry about forgetting your password.

How It Works

The intuitive interface of the Reliant App makes managing your Reliant account a breeze. Take advantage of all of the benefits the App has to offer:

  • Pay Bill: Save your payment info within the App to quickly pay your bill with credit card or bank account. Easily locate important bill information so you never have to worry about missing a due date.
  • Track Usage: Get your electricity usage details at a glance and break down the results by day, week, month or year. See your projected bill and even compare your current usage with your previous usage and other homes around you.**
  • Stay Alert: Stay up-to-date with your account by signing up for Reliant AccountAlerts. Customize account alerts and get important information about your bill and current usage.
  • Manage Account: Review your plan details or update your account information whenever. Easily adjust settings including your text message and email notification preferences.
  • Customer Care: Help is just a tap away. Through the App, you can call our customer care representatives, email for help, report an outage, send feedback, find payment locations and view FAQs.

How to Get It

Download the Reliant App on the App StoreSM or Google PlayTM. Just click the badges below to get started.

apple badge    google play badge


*Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc.

**Projected bill and similar homes comparison not available for SmartStart customers. Must be a Reliant residential customer with a Texas service address and a smart meter.