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You must be within the first 90 days of your term electricity contract.
Choose a Reliant plan and relax, knowing you can switch to another Reliant plan in the first 90 days.1
Choose a Reliant plan and relax, knowing you can switch to another Reliant plan in the first 90 days.1
Reliant is committed to remaining flexible in our service, which includes making sure the electricity plan you choose is the right fit.
Since we offer a variety of electricity plans to meet our customers' unique needs, simply give us a call if yours doesn't, and if you are within the first 90 days of your contract, we'll help you change to a plan that is better suited for your lifestyle.
And, here's the best part — there is no charge to change.
Whether you are a new or existing customer, if you are within the first 90 days of your contract, you can change your plan. It's that simple.
Choose FREE electricity days
Enjoy 2 free electricity days every week plus bill credits1
Get 50% off your energy charge in summer and winter
Cut your summer and winter energy charges in half
Lock in pricing with a popular plan
Get back to basics with a straightforward plan
You must be within the first 90 days of your term electricity contract.
There are no additional fees for changing your Reliant plan when you switch within the first 90 days.
You must sign up for a plan that is the same term or longer than your current electricity plan. For example, you may not change from a 12-month term to a 6-month term.
While you can keep any incentives or products that came with your initial plan, you aren't eligible to receive any additional incentives with your new plan.
New customers:
If you are within the first 90 days of your term plan, call 1-866-222-7100 to speak with one of our customer care agents. They'll help you find a plan that meets your needs.
Current customers:
If you are within the first 90 days of your contract, call 1-855-671-7971, and we'll be happy to help you change your plan.*
Your new plan will be effective after you complete enrollment on the new plan agreeing to the new terms and conditions. After you change plans, this will initiate a new term and contract expiration date. Your call center representative will help address any additional questions based on the plan you choose.
You can change your plan without a penalty fee one time only within the first 90 days of starting the qualifying plan. The offer to change your plan does not restart once exercised.
1 Reliant Energy’s residential retail electricity customers who are enrolled in a qualifying electricity plan have a one-time opportunity to change to a different qualifying retail electricity plan option, within 90 days of the beginning of their enrollment, without incurring an early termination fee. Terms and conditions apply.
