What to expect from an electricity company

There are many unique things about the Lone Star State, including the way we buy our electricity. In most of Texas, the electricity market is deregulated, which means that customers in deregulated areas can choose their own retail electricity provider, or REP.

Deregulation not only allows electricity shoppers to select a REP that best suits their budget and lifestyle, but this power of choice also benefits customers by giving them access to competitive electricity rates, customer-focused service, and a variety of electricity plans.

Learn more about Texas deregulation ›

Competitive electricity rates

Living in a deregulated electricity market opens the door to competition, and this is good, because it keeps electricity rates in Texas low. Because of competition, electricity shoppers in Texas can expect to find competitive electricity rates.

Customer-focused service

In a mostly deregulated electricity market like the one in Texas, customers can count on REPs providing better customer service for the sake of their business.

A variety of electricity plans

In a deregulated market, electricity shoppers have a variety of plans and different term lengths to choose from, including 3 to 36 months and month-to-month options.

Fixed-rate plans

Ideal for homeowners or renters with a long-term lease

Fixed-rate plans remain the same throughout the length of your term or contract so you’ll know what your energy charge will be throughout its duration. Fixed-rate plans provide easier budgeting and peace of mind.

Reliant offers fixed-rate plans with secure, locked-in prices, with terms ranging from 3 to 36 months.

Variable-rate plans

Best for customers who need flexibility and no long-term contracts

With variable-rate plans, you can enjoy shorter term lengths and no cancelation fees. These types of plans come with month-to-month contracts and are excellent for renters with short-term leases or employees who are working in a city temporarily.

At Reliant, you’ll find variable-rate plans with no long-term contracts and no cancelation fees.

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Prepaid plans

Great for renters with short or month-to-month leases, or for people looking for no-deposit, hassle-free electricity

Prepaid plans require no deposits or long-term contracts. You simply pay for the electricity you want in advance, for as long as you want, and with no surprises. With prepaid plans, you’re in control, and you decide how much you want to spend on electricity.

Time-of-use plans

Best for customers who know when they use electricity the most

With these types of plans, knowing your power-usage pattern is key to helping you save. If you’re mostly home during the weekends, for example, choosing a free-weekends, time-of-use plan might be best for you.

 

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Rewards plans

Rewards plans offer customers incentives such as gift cards or bill credits

At Reliant, we like to thank our customers for their trust, so we offer many plans with rewards such as airline mileage credits, bill credits, sports memorabilia, and Google smart-home devices that can help customers manage their efficiency.

If your reward is to be able to give back to the community, at Reliant you can also find plans that help support your favorite charity.

Renewable energy plans

These plans help support the environment and renewable energy in Texas

If caring for the environment is your priority, Reliant offers eco-friendly plans that support the generation of renewable energy in Texas. In addition, you can upgrade any qualifying plan to Make It Solar and support clean energy – no panels required, house or apartment, own or rent.

 

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At Reliant, you can always expect to find more than just affordable electricity rates. From a variety of plans that fit your lifestyle to award-winning customer care, we'll make you feel right at home in Texas.