NRG FAQs

FAQs

FAQs

We have answers to the most commonly asked questions about our term plans, our month-to-month plans and our SmartStart electricity plan, including how to sign up.

Plans & Services

Learn more about Reliant plans and services and how you can sign up.


SmartStart

Get answers about the Reliant SmartStart plan, where you can pre-pay for your electricity.


Billing & Payment

Find out how to use AutoPay, paperless billing and average billing, and get answers to other common billing questions.


Meters

Learn about your smart meter and how it is used to track your electricity usage.

Secondary Navigation

AC Tune-Up

Make sure your AC is ready for the summer.

Plumbing Essentials

Stay afloat even if you're hit with plumbing repair bills.