You can do so much with your online account
We make it easy to manage your Reliant account at home or on the go. Get more out of your electricity service with our online account tools, benefits and tips. Set up your account now or click the icons to find out what else you can do with your online Reliant account.
Customer benefits
More than just electricity, with Reliant, you get access to all kinds of tools and features designed to make your life easier.
Weekly Summary Email
With the Weekly Summary Email, you get a customized email with detailed daily costs, helping you make smarter and more informed electricity usage decisions every day.
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Degrees of Difference
Use a little less. Get a little more. The Reliant Degrees of Difference programs offer two ways to save energy. Plus, you can earn bill credits.
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Paperless Billing
With Paperless Billing, you don't have to keep track of paper statements. You can access them anytime from any device. Ditch the clutter, save paper, help the environment.
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AutoPay
Now you can automate your payments, simplify your life and rest easy knowing you'll never miss a due date. Your monthly payment will be submitted on time, every time, with AutoPay. Stay in control of your account, starting now.
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Customer referral
Friends and families are all about sharing. As a member of our Reliant family, we want to give you and a friend a $50 bill credit when they sign up using your unique referral ID number. With Reliant, it pays to share.
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Transfer your service
On the move? Transferring your plan is easy. Your locked-in price can go with you to your next address, or we can help you find another plan for your new space. Plus, there's no Reliant fee to move your service.
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Billing & usage
There are a number of ways to conveniently pay your electricity bill each month. On top of that, you can make your life simpler by signing up for AutoPay, Paperless Billing or Average Billing.
Note: Features and tools might be different for pre-paid plans. If you are a Reliant pre-paid customer, you will need to log in to your online dashboard to see your benefits.
Billing
Get a closer look at your bill and the options we have for making it easier to manage.
Understanding your bill
Make sense of your monthly bill with our detailed bill description.
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Paperless Billing
Paperless Billing is one of the easiest ways to receive your Reliant bill. It’s fast, it’s free and it’s secure.
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Average Billing
Smooth out seasonal highs and lows by paying an average amount each month.
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Payments
With so many ways to pay, choosing Reliant means paying your bill your way.
Pay online
Log in to your account and securely pay anytime.
AutoPay
Your monthly payment will be submitted on time, every time, with AutoPay.
Walk-up payment locations
Find nearby places to pay your Reliant bill.
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Exclusive discounts
Electricity is just the beginning. As a Reliant customer, you can enjoy exclusive savings on our other products and services.
Save on AC and heating services
Avoid HVAC system surprises and keep your AC and furnace running smoothly with 20% off Airtron's Essential Homecare plan. You’ll enjoy an annual tune-up, comprehensive parts and labor coverage, plus $1200 toward a total system replacement.4 This offer is available to customers in Houston and Dallas-Fort Worth only. Please select your market to learn more.
Dallas ›
Houston ›
Free rentals on phone chargers
No power? No problem. Pick up a portable phone charger at one of our NRG Go Stations, and just return it when you’re done.6
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15% off backup and battery power
Have power at the ready — at home or on the go — with Goal Zero portable charging products. They can charge everything from phones to fridges and even life-sustaining medical devices.5
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Google Nest & Reliant
Our unique relationship with Google Nest means you can now manage your Reliant account, keep an eye on your energy efficiency and create personalized daily routines, right from your Google Nest device. Pay your bill or get help at a glance, without ever lifting a finger, using voice commands. With Reliant + Google Nest, you get the power to simplify the way you experience electricity, your home and your life.
Giving back to the places we call home
At Reliant, we’re more than electricity. We’re positive energy, working to enrich the communities where our customers and employees live, work and play. We’re ambassadors, caretakers and advocates for community causes because our commitment to our community is as strong as our Texas roots. Applying our talents, volunteer time, in-kind donations and financial support to those in need through our charitable programs are just a few of the ways we sustain our mission to serve our community. Texas is our home. It’s where our heart is. And it’s our responsibility to power it forward by giving back to the people we proudly call our neighbors.
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