Report an outage

Most power outages last only a few moments, but some can continue for hours, days, or even weeks. Make sure to call your Transmission and Distribution Service Provider (TDSP) as soon as you have a power outage to make them aware of the problem. You can also call your TDSP to check the progress of the repairs and request an estimated time when the power will be back on. It is important to be prepared during a power outage. Keep your refrigerator and freezer closed as much as possible and have flashlights or candles ready for light.

Power outages vary from year to year and are typically caused by storms, heat, and downed power lines. According to Eaton’s 2017 blackout tracker report, Texas had the second highest number of reported power outages with 192 outages.¹ If you experience a power outage, you can report an outage online or call your local TDSP.

¹https://www.ecmag.com/section/systems/367-million-affected-power-outages-2017-eaton-study

The most common cause for power outages in the US is storms, including rain, heat, ice and snowstorms. High winds can knock trees into power lines while lightning during a heat storm can strike crucial electrical equipment. Ice and snow freeze power lines, making them heavy and causing added tension on the lines.