How to set up electricity service in Texas when you move
How to set up electricity service in Texas when you move
How to set up electricity service in Texas when you move

How to set up electricity service in Texas when you move

Compare plans, choose your service start date and enroll online in minutes with Reliant. Whether you're moving into an apartment, townhouse or single-family home, we'll help you find an affordable electricity plan that fits your budget and lifestyle.

  • Transparent Pricing
  • No hidden fees
  • Fixed-rate plans

Already a Reliant customer?  Sign in to view your account.
 

How to set up electricity service in Texas when you move
How to set up electricity service in Texas when you move

How to set up electricity service in Texas when you move

Compare plans, choose your service start date and enroll online in minutes with Reliant. Whether you're moving into an apartment, townhouse or single-family home, we'll help you find an affordable electricity plan that fits your budget and lifestyle.

  • Transparent Pricing
  • No hidden fees
  • Fixed-rate plans

Already a Reliant customer?  Sign in to view your account.
 

Find electricity options that fit your home before you move

In many deregulated parts of Texas, you can choose your electricity provider and sign up online. Availability, service dates and connection timing may vary by location, so checking your address is the fastest way to explore your options.


Have your electricity ready for move-in day with this 4-step guide

1. Before finding a plan: What you need to get started


Before signing up for an electricity plan, have these items ready to help make setup even faster:

  • Service address
  • Start date
  • Phone number
  • Social Security card
  • Valid government-issued ID
  • Accepted form of payments with any major debit or credit card like Discover, MasterCard, Visa or American Express

2. Choosing a plan: How much does it cost to set up electricity?

The cost of setting up electricity depends on your plan and account status. Choose from fixed-rate terms like 12, 24 or 36 months, including the 100% Solar plan and add-ons like Make It Solar. A deposit may be required.

3. Locking in your plan: Set service start date

Schedule your service activation at a date and time that best fits your busy moving schedule, so your electricity is ready right when you need it.

4. Completing sign-up: Confirm your account

 

Enter your personal details, choose your service start date and review your credit check and any deposit. Then confirm your information and click “Complete enrollment.”


Compare Reliant electricity plans

Choose FREE electricity days

Flextra Credits

Enjoy 2 free electricity days every week plus bill credits1



Get 50% off your energy charge in summer and winter

Seasonal savings

Cut your summer and winter energy charges in half



Lock-in pricing with a popular plan

Reliant Secure Advantage® 

Get back to basics with a straightforward plan


Why choose Reliant when setting up electricity?

Every day, both new and longtime Texans choose Reliant as their homes' electricity provider.

Sign up for electricity online

Find an electricity plan available in your area and sign up online in just a few simple steps.

We offer same-day electricity connection

If you need electricity fast, same-day connection may be available in your area.2

Getting help is simple with live customer service, available 24/7

We work with your schedule. Whether it’s 2 a.m. or 2 p.m., you’ll reach a real person who’s ready to help.

Our affordable electricity plans are designed for families in Texas

Choose from competitively priced electricity plans designed to fit your budget, home and lifestyle.

Energy‑saving tools help you use less electricity and keep more money in your pocket

Use our energy-saving tools to help track your electricity usage and make updates to your account.

Frequently asked questions about setting up service with Reliant

Show all answers

Setting up electricity service in Texas is simple. You can compare electricity plans, choose the option that fits your home and budget, and select a service start date that works for your move-in timeline, without the extra steps.

Setting up electricity typically does not require a fee to switch providers. In some cases, a deposit may be required, based on your account details, which you’ll be able to review before completing enrollment.

You can pay your Reliant deposit quickly and conveniently using one of the options below:

                Reliant
                P.O. Box 650475
                Dallas, TX 75265-0475

You may be able to have your deposit waived by providing qualifying documentation. Common options include providing a Letter of Guarantee from an eligible Reliant customer, a Letter of Credit from a previous electricity provider, valid ID if you’re age 65 or older, or recent military orders if you’re on active duty. Additional waiver options and documentation requirements may apply. For complete details, explore requirements to start electricity service.

Reliant offers several convenient ways to pay your electricity bill, giving you flexibility to choose what works best for your schedule and preferences. Whether you like to pay online, set up automatic payments or explore other available options, we make it easy to manage your account. You can learn more about all the ways to pay your Reliant bill to find the option that fits your routine best.

Convenient billing options like AutoPay and Average Monthly Billing can help make managing your account easier. AutoPay lets you set up automatic payments, so you don’t have to worry about missing a due date, while Average Monthly Billing helps smooth out seasonal highs and lows by spreading costs more evenly throughout the year. These options are designed to fit your routine and give you more control over how you pay your bill.

How quickly electricity can be turned on depends on factors such as your location, service conditions and timing. In some cases, same‑day service may be available when conditions allow. When you sign up, you’ll be able to review your service start date options and see what’s available for your address.

We offer 24/7 support from Spanish-speaking agents who can assist with starting or managing service, billing questions, payments and account support. Just let us know you prefer Spanish when you contact us, and we’ll connect you with a Spanish-speaking representative right away.

Terms, conditions and other restrictions

1 Your monthly bill will reflect your highest 2 days of usage per full week (Sunday through Saturday), up to 8 days per monthly billing period, at no charge for every billing period of 28 days or more. A week is defined as Sunday to Saturday, and a day is defined as a 24-hour period beginning at midnight through 11:59 p.m. For each monthly billing period less than 28 days, please see product’s Electricity Facts Label for details. Your average price calculation will be based on your average monthly usage. Reliant reserves the right to discontinue this offer without notice.

With the 24-month Flextra Credits plan, you are eligible to receive three bill credits (one $100 credit and two $50 credits), each of which must be utilized in a separate billing period during your term. You can apply bill credits within your online account, in the Reliant app or by contacting Reliant’s customer care team. Only one credit can be applied to any outstanding bill amount. Customers on AutoPay must redeem a bill credit up to 24 hours before the bill due date. Any unredeemed bill credits will automatically be applied during the last available bills of a customer’s term. Unused bill credits will not transfer if you switch away from the Flextra Credits plan and are not redeemable for cash.

2 Requests processed after 5:00 p.m. Central Time will be connected on the next business day. Same-day service is offered Monday through Saturday (except on holidays), where an existing standard "smart" meter is in place. For move-ins (including transfer of service), Requests processed after 6 PM Central Time will be connected the next business day. For switches, requests processed after 5 PM Central Time will be connected the next business day. Permit and enrollment requirements must be met before a request can be processed (examples can be found here). Additional charges may apply based upon your TDSP.

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100% solar

Reliant Flextra Credits 24 plan

Get your 2 highest-use days a week FREE + $200 in bonus bill credits for extra savings.


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Reliant Secure Advantage 24 plan

Straightfoward plan with a locked-in energy charge.


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Reliant Apartment 12 plan

Designed exclusively for smaller spaces.


Term
2 Months
Rate
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Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

Plan Features
Product

Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.