Here for those in need
The summer months can put a strain on anyone's electricity budget. Reliant is proud to offer a Beat the Heat program providing relief from the heat in Corpus Christi, Houston and North Texas.
Reliant also provides financial assistance to customers facing hardship to help pay their electricity bill through our CARE program.
Reliant Beat the Heat Cooling Centers
Houston Health Department
Reliant's Beat the Heat portable air conditioner program assists eligible seniors, disabled individuals and families without means to cool their homes. Please call the Harris County Area Agency on Aging at 832-393-4301 to learn more.
Additionally, the Houston Health Department operates 11 multi-service centers where residents can go to stay cool. You can find a list of locations and more details here.
To be notified when emergency cooling centers open, please register for AlertHouston notifications. You may also call 3-1-1, follow the City of Houston on Facebook, or check their news releases for updates and locations.
If you have home cooling concerns, please call the Houston Health Department Eligibility Service Center at 832-393-4984.
Community centers are fully operational to provide a place to ensure seniors are not isolated. Water and hand fans will be distributed. Below is a list of the 10 centers sponsored by Reliant.
You can find additional information on the centers, including operating hours, by calling them or visiting the Precint2gether website. (Note: Select "Community Centers" from the drop-down menu and enter name of the commuity center in the "Keyword" field.)
Additionally, homeowners in need of an A/C unit can call the Harris County Precinct 2 call center at 713-274-2222 for information about their air conditioner program.
Reliant's Beat the Heat centers are fully operational. Curbside assistance is also available for people who prefer this option. Please contact the centers directly for curbside distribution information and information about our portable air conditioning program.
If you are a Corpus Christi resident and need help paying your utility bill, please call the Nueces County Community Action Agency at 361-882-4193.
Oveal Williams Senior Center
1414 Martin Luther King Dr.
Corpus Christi, TX 78401
For 12 years, Reliant has supported the Martin Luther King, Jr. Community Center and the West Dallas Multipurpose Center’s Beat the Heat programs in the city of Dallas. This year, we're donating portable A/C units and evaporative coolers for distribution at the Beat the Heat centers. Please contact the centers to apply and for eligibility requirements.
Reliant is proud to sponsor The Salvation Army of North Texas’ summer cooling stations!
During the summer months, extreme heat can be life-threatening. Reliant and The Salvation Army are proud to provide a place to cool off and rehydrate. We're donating 1,000 fans for distriubtion at The Salvation Army’s cooling stations. Please note that the cooling stations open when temperatures rise above 100 degrees for three days in a row, and will remain open until Sept. 1 or later if needed.
The Salvation Army – Oak Cliff
1617 W. Jefferson Blvd.
Dallas, TX 75208
The Salvation Army – Pleasant Grove
8341 Elam Rd.
Dallas, TX 75217
The Salvation Army Boys & Girls Club of Irving
250 E. Grauwyler
Irving, TX 75061
The Salvation Army – Garland
451 West Avenue D.
Garland, TX 75040
The Salvation Army – Lewisville
206 W. Main Street
Lewisville, TX 75057
The Salvation Army of Ellis County
620 Farley St.
Waxahachie, TX 75165
The Salvation Army – Plano
3528 E. 14th St.
Plano, TX 75074
The Salvation Army – McKinney
600 Wilson Creek Pkwy.
McKinney, TX 75069
The Salvation Army – Arlington
712 W. Abram St.
Arlington, TX 76013
The Salvation Army Social Services & Shelter
1508 East McKinney St.
Denton, TX 76209
If you would like to be notified when emergency cooling centers open, please register for notifications. You may also call 3-1-1, follow the City of Dallas on Facebook or check their news releases for updates and locations.
Community Assistance by Reliant Energy (CARE) Program
Reliant provides financial assistance to customers facing hardship to help pay their electricity bill through our CARE program. This initiative is made possible thanks to Reliant and customer contributions.
If you need help paying your electricity bill, call 2-1-1 or visit 211texas.org for agency assistance near you. If you don’t meet the federal guideline criteria, inform the 211 representative that you are a Reliant customer and would like information on agencies that have support from the Community Assistance from Reliant Energy (CARE) program. If you qualify, it may take up to 8 weeks to receive financial assistance.
Please note that 2-1-1 Texas does not administer funds directly. Assistance is issued at the discretion of our agency partners to eligible customers, and it may not cover your entire electricity bill. We’re proud to say that in true Texas spirit, Reliant has provided more than $14 million in statewide agency assistance since 2002.
To find CARE agencies or donate to the program, click here.
Staying Cool at Home
Here are tips for staying cool at home this summer.
- Know the signs of heat exhaustion and heatstroke
- Pay attention to the temperature in your home
- Stay hydrated by drinking more water than usual
- Use cooling towels
- Take cool baths or showers
- Avoid alcohol and caffeine, which are dehydrating
- Have a loved one call to check on you throughout the day
- Ask your doctor how heat can affect any medications you're taking
- Limit outdoor activity
- Wear light-colored, loose-fitting clothing