• We will be making site improvements from Saturday 09:00 P.M. to Sunday 06:00 A.M. CST During this time, you may not be able to access your online account, pay your bill or enroll/start service online. Please call 1-866-222-7100 for assistance.
  • En español
  • Transfer your Reliant service
    Transfer your Reliant service

    Transfer your Reliant service

    Whether you're moving to a new house or a new apartment in the Reliant service area, transferring your Reliant electricity service is as easy as 1-2-3. You can even do it in the Reliant app! Just tell us where you need power and when you need it turned on, and then confirm your request. That's it! You can even get same-day electricity service or schedule your new connection up to 60 days in advance.1

    Don't forget: As a Reliant customer, you have access to exclusive tools and savings. 

    • Moving resources: Check out our tools and services to help make settling into your new place a little easier.
    • Reliant app: Manage your account from the palm of your hand, pay your bill, and get 24/7 support. 
    • Weekly Summary Email: Track usage and see projected bill estimates.
    • Reliant home security: Get professional monitoring, around-the-clock protection and savings of more than $100 a year.2  
    Terms, conditions and other restrictions.

    1Requests processed after 5:00 p.m. Central Time will be connected the next business day. Same-day service is offered Monday through Saturday, weather permitting, where an existing meter is in place. No connections on holidays. Enrollment and permit requirements must be met before a request can be processed. Additional charges apply.

    You must be a Reliant electricity customer with a Texas service address. Electricity Services and Security and Home Automation Services provided by Reliant Energy Retail Services, LLC, d/b/a Reliant, a wholly owned subsidiary of NRG Energy, Inc. Electricity Services PUCT Certificate #10007. Security and Home Automation Services, TXB19469, 910 Louisiana Street, Houston, Texas 77002. Terms and conditions apply. For complete terms and conditions, visit reliant.com/connectterms