Entendiendo Tu Factura
Sabemos que facturas mensuales pueden ser difíciles de leer y entender. Entre cantidades fijas y términos extraños, pueden haber muchas preguntas. Déjanos ayudarte evitar cualquier confusión con nuestra gráfica que es fácil de leer. Puedes imprimir este documento haciendo clic aquí.
Check out our detailed bill feature descriptions below to help make sense of your monthly bill.
This section provides a summary of your most important bill information. You will need your account number when you call us or when you mail in your check or money order.
This section also provides the date you were billed, payment due date and the After Due Date amount you owe if your payment is late.
If you don't want to worry about due dates, sign up for AutoPay today.
The amount due from your previous bill
The most recent payment we've received
The difference between the Previous Amount Due and Payment. You owe this balance now (not when your current bill is due). If you have already paid this amount, it may still appear on your invoice.
The dates you were billed for.
Amount charged if your usage is less than 800kWh during a billing cycle.
The amount of electricity used in kWh multiplied by the price you pay per kWh
TDSP Delivery Charges
This charge goes toward building, maintaining and operating the power lines that deliver electricity to your home. These charges are set up by the Public Utility Commission of Texas and are charged to every customer, regardless of provider.
Your plan may or not include a base charge, which is a set amount charged to your account every month, regardless of usage.
Gross Receipts Tax Reimbursement
Residents in an incorporated town or city with more than 1,000 residents are assessed this charge to recover the gross receipts tax imposed on retail electric providers.
The discount you receive if you have multiple Reliant discounts - for instance, an electricity plan and Security by Reliant. You may also see a discount in the Non-Electricity Charges portion of your bill.
The monthly price of your security package - price varies between the Essential, Advanced, and Premium packages
Security - Free Month
If you received a special offer for one free month of Security by Reliant, the deduction will appear here.
Installation And Hardware Credit
If you received a discount on the installation of your security system, it will appear here.
Installation And Hardware Charges
Charge to install your security system
Total Current Non-Electricity Charges
Sum of charges related to other Reliant products, programs or services you signed up for, such as AC/Heat Protect or Reliant EcoShareSM
This includes your Balance Forward, Current Charges and Total Current Non-Electricity Charges. Customers on Average Billing will find the line items “Average Current Charges” and “Deferred Balance.”
Below Amount Due, you'll see the average price you paid per kWh for the billing period (average price contains Usage Charge, Energy Charge and TDSP Charges) and your current plan expiration if you're on a term plan.
To make a payment by phone, call 1.877.REI.PAID. or pay via the Reliant App.
Tired of licking envelopes and buying stamps? Have your payment automatically drafted from your bank account or charged to your credit card. Or, pay on the go with the Reliant App.