Transfer your electricity service to a new address
Keep your Reliant plan, rate and preferences when you move.
Transfer your electricity service to a new address
Keep your Reliant plan, rate and preferences when you move.
No transfer free
Move your service at no cost
Keep your plan and rate
Your locked-in rate moves with you
Easy online transfer
Move your electricity service online in a few steps
Transferring your Reliant electricity service is the easiest way to keep your current plan and locked-in price for the length of your term. No need to shop around. Plus, there’s no Reliant fee to move your service.1
Log in to your Reliant account, select “transfer your service,” and follow the steps to enter your new address and dates. Some customers refer to this as “transferring your lights,” but it simply means moving your electricity service to a new address.
In most cases, you can keep your current plan, rate and account preferences when you move.
Reliant does not charge a transfer fee, but your local utility may include a standard move-in fee.
You can schedule your transfer up to 60 days in advance. Same-day service may also be available depending on timing and meter access.
Your service will stop on your selected move-out date, and you’ll receive a final bill for any remaining balance.
1 You must be within a Reliant service area to transfer your service and transfer within the same transmission and distribution service provider (TDSP). Flat Bill plans are excluded. TDSP connection fees and additional restrictions may apply. The only circumstance in which your actual price can change is to reflect changes in transmission and distribution service provider (TDSP) delivery charges, law or regulatory charges allowed by the Public Utility Commission of Texas.
2 Reliant electricity customers who participate in Degrees of Difference with Smart Thermostats will receive a one-time bill credit, which will be applied to the Reliant electricity account enrolled within 2 billing cycles. One-time incentive for new participants in the Degrees of Difference with Smart Thermostats program only. Incentive is not available to customers receiving smart thermostats pre-provisioned for the Degrees of Difference with Smart Thermostats program. Limit one Degrees of Difference incentive per customer. Incentive will be provided to the Reliant electricity account enrolled within 2 billing cycles. Bill credit incentives (if applicable) are not redeemable for cash. The Reliant electricity account must be active at the time of incentive award to receive incentive. Offer is not available to individuals enrolled in the Degrees of Difference with Manual Thermostats program. Recurring bill credits available to participants in the Degrees of Difference with Manual Thermostats program are not available to participants in the Degrees of Difference with Smart Thermostats program. Limited time offer. Reliant reserves the right to discontinue or change this program without notice. Terms and conditions apply. You can view the Degrees of Difference Program Terms of Service for your thermostat type here: Nest, Sensi, Honeywell or Vivint.
3 Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled in a term plan with a minimum of 10 days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed 10 days of active electricity service. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.
