1 Same-day service is offered Monday through Saturday (except on holidays), where an existing standard "smart" meter is in place. For move-ins (including transfer of service), Requests processed after 6 PM Central Time will be connected the next business day. For switches, requests processed after 5 PM Central Time will be connected the next business day. Permit and enrollment requirements must be met before a request can be processed (examples can be found here). Additional charges may apply based upon your TDSP.
2The electricity account holder is responsible for ensuring full payment of the bill by the due date. “Split the bill” feature allows bill payments to be made from multiple sources.
† Offer available to new and existing Reliant customers establishing service on this qualifying Reliant electricity plan at a new service address and enrolling by September 30, 2026. Bill credits will be applied to the electricity portion of the bill only and are not transferable or redeemable for cash. Bill credits will be awarded as follows (if applicable, depending on your total bill credit award): a $200 credit on each of your third (3rd), twelfth (12th), twenty-fourth (24th), thirty-sixth (36th), and forty-eighth (48th) invoices on this plan.