NRG Average Billing

Average Billing

Average Billing

Average Billing

Average Billing

Stop worrying about your monthly bill by enrolling in average billing. We make it easy to manage your monthly budget by billing you an averaged amount each month, evening out the highs and lows of seasonal changes.

Sign up

What is Average Billing?

Average Billing helps you manage your monthly electricity budget by allowing you to pay an averaged amount every month instead of paying high amounts during high-usage months and paying low amounts in low-usage months.

How is the Average Billing amount determined?

  • We add up your monthly bills for 12 months, if available
  • We then take that total and divide the amount by 12 or by the total months available for your service address.*
  • Finally, we add or substract 1/12 of your deferred balance.

Example of how Average Billing works

Average Billing
 

What is a deferred balance?

The deferred balance amount is the cumulative difference between your actual bill. If you the amount is positive, 1/12 will be added, and if it is a debit, 1/12 will be subtracted. If you are a new Average Billing customer, the deferred balance will be in the second month. The deferred balance amount can be found on your Reliant monthly bill.

What happens after cancelling Average Billing?

If you remain with Reliant, your accumulated deferred balance will become due in full on your next invoice or payment arrangements can be made. If you leave Reliant, your accumulated deferred balance will become due in full immediately. If you have a credit due, that amount will be applied to your final bill with any remaining amount refunded afterward.

Terms, conditions and other restrictions
*If there is no previous billing in your name at the service address, or you do not have 11 months at the service address, we will take the previous usage at that service address and apply your current price to calculate your average billing amount.