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Best-in-Class Customer Service

LIVE CHAT Agents are available Monday-Friday, 7a.m.-10p.m. and Saturday & Sunday, 8a.m.-7p.m.

 

Our Best-in-Class Customer Service Representatives are available 24/7

• 713-207-7777 or 1-866-222-7100 
• Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765

 

HOUSTON CORPORATE OFFICES

Monday-Friday, 8a.m.-5p.m.

• 713-497-3000
• Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765

Bill payments

• Log on to your account and pay online
• Pay by phone at 713-207-PAID (7243)
• Find a payment location
• Send a check
  • U.S. Mail: Reliant Energy, P.O. Box 650475, Dallas, TX 75265-0475
  • Overnight delivery: Reliant Energy Retail Services, Dept. 650475, 1501 N Plano Rd., Richardson, TX 75081 

Other questions

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