After the storm
After the storm
After the storm

After the storm

When severe weather ends, your road to a safe recovery can begin. Get started here.

After the storm
After the storm

After the storm

When severe weather ends, your road to a safe recovery can begin. Get started here.

A "ROAD CLOSED" sign placed in a road, surrounded by downed tree debris

Take these steps after the storm

If you were impacted by recent severe weather, use these tips to safely return to normal.  

  • Ensure electronics and appliances are working properly; they can be unsafe if damaged
  • Avoid downed power lines and immediately report them to your local utility
  • Turn on major electronics one at a time to avoid power surges
  • Don’t use matches or lighters in case of natural gas leaks nearby
  • Do not enter areas with standing water until power has been confirmed off or restored safely
  • Have water-damaged appliances, electronics or outlets inspected by a professional before use
  • Monitor for unusual smells, sounds or tripped breakers, and shut the power off if something seems unsafe

Report an outage

Reliant is your electricity supplier, but your utility company maintains the poles and lines that deliver it to your home. If your power is out, you can track and report power outages to your local utility company. 

An electric kettle filled with boiling water, sitting on a countertop

Returning home after an evacuation

Evacuating in an emergency is nerve-wracking. It can leave you fearful about what you may find when you return. Keep this information in mind.

  • Wait for the OK. While you may be anxious to get back and assess the damage, wait for authorities to declare the area safe.
  • Practice water safety. Follow water-boiling notices, assume standing water is contaminated, and remember that electricity and water don't mix.
  • Check for gas leaks. If you suspect a gas leak, leave the area immediately, and contact your gas company.
  • Don’t get shocked. Never use outlets, tools, appliances or electronics that are wet or have been exposed to water.
  • When in doubt, throw it out. Discard all perishable food exposed to temperatures of 40 degrees or higher for 2 hours or more.
  • Prevent carbon monoxide poisoning. Never use generators, charcoal grills or fossil fuels indoors.

If your home is severely damaged or uninhabitable, call the Texas Health and Human Services Commission at 2-1-1, or visit 211texas.org to ask about community assistance programs.

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Pricing Details

USAGE
AVG PRICE / KWH
500 kWh
1,000 kWh
2,000 kWh

Early cancellation fee

*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.