*Average Price per kWh assumes noted usage per month and specific LP&L Delivery Charges (i.e., Residential Service or Residential Distributed Renewable Generation Service). For additional information regarding plan pricing and other terms, please see the Electricity Facts Label, on the Plan Details page. Price shown is for new customers only.
How the average price per kWh is calculated
Texas electricity pricing includes charges from Reliant and delivery charges from your TDSP/utility (CenterPoint Energy). The combined charges below divided by your total monthly usage equals your average price per kWh.
Reliant fees + TDSP fees ÷ Your total monthly usage = Average price per kWh
Reliant Fees
Base charge per month
Usage charge per billing cycle if usage is below 1000 kWh
Autopay Discount
Digital Discount
1
The total amounts assessed by a Transmission Distribution Service Provider (TDSP) for the delivery of electricity to a customer over poles, wires and other TDSP facilities, not including discretionary charges.
We recommend customers take precautions to protect their personal information and want to equip you with details that can help you recognize attempted scams. By knowing what to expect from Reliant when we interact with you and your business, you can better identify and respond to potential fraudulent activities.
Protect your business from scams and fraud
We recommend customers take precautions to protect their personal information and want to equip you with details that can help you recognize attempted scams. By knowing what to expect from Reliant when we interact with you and your business, you can better identify and respond to potential fraudulent activities.
Reliant wants you to know how you can protect yourself and your business against fraudulent activities
If you feel you may have been the target of a scam by someone claiming to be a Reliant representative, call us at 1-866-660-4900.
Reliant representatives will never
Demand that you email us account or payment information. We may send email reminders for you to update your credit card or personal information, but you can make those updates and payments via your secure online Reliant account or by calling us at 1-866-660-4900.
Collect in-person payments at your place of business.
Ask you to purchase any kind of gift card or wire funds to make a payment on your account.
Have your utility company/TDSP (e.g., CenterPoint, Oncor, TNMP, AEP) contact you to make a payment on your account.
Reliant representatives will
Only ask for payment information if you are attempting to pay by phone and have verified that you have the level of account access to do so.
Only send your bill via email if you have opted to receive your bill electronically.
Ask you to verify that you are the account holder or have the necessary level of account access before discussing your account.
Contact you before coming to your place of business to perform services.
Identify themselves as Reliant representatives if they visit your place of business, and wear a branded badge with their name, identification number, photo and Reliant phone number. You can always call to verify their identity and status before letting them inside.
If you’re unsure about the identity or intentions of someone claiming to represent Reliant, or if you feel you may have recently been a victim of fraud, please contact us.