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    The online portal provides a fast and simple way to submit and obtain the status of service requests, including:

    • Meter installation/removal
    • Move-in/move-out
    Online portal

    If you have any questions, please email us.


    Please note that the CenterPoint Energy ESI ID Request Form and Oncor Electric ESI ID Request Form may be needed during the service request process to assist you with getting your ESI IDs.

    Houston Area (CenterPoint Energy)
    Dallas/Ft. Worth (Oncor Electric Delivery)