You can forget worrying about due dates or late payments when you have each month's bill paid automatically. Choose which option works best for you, and breathe easy, knowing your bill is taken care of every month.*
Automatic Bank Draft
Quickly and easily pay your electric bill each month by having it drafted directly from your bank account. Regular payments will be debited from your bank account when they are due, ensuring your bills are paid on time every time. You’ll still get a copy of your electricity bill so you can review it before paying. And it's risk-free; you can change to a different payment method at any time.
Automatic Credit Card Pay
Be sure your bill is paid on time, every time when you have it paid automatically from your credit card. Regular payments will be charged to your credit card when they are due. Plus, you’ll receive the benefits of any rewards that your credit card company may already offer, such as frequent flier miles or program points. It's risk-free; you can change to a different payment method at any time.
Already a Reliant Customer?
Log in to your account and sign up for automatic payments.
- Understanding Your Bill
- 24/7 service and support is available at 713-207-7777 or 1-866-222-7100.
How do I set up, change or cancel my bank account or credit card information for automatic payments?
To update the expiration date on your current credit card:
Click the Update link, choose the option to update your expiration date, and click the Continue button. You will then be prompted to update your information.
To set up a new credit card:
Click the Update link, and choose the option to set up a new credit card. By doing this, you will be removed from your previous automatic payment method.
To set up automatic payments from your bank account:
Click the Update link, and choose the option to set up automatic payments from your bank account, and click the Continue button. By doing this, you will be removed from your previous automatic payment method.
To update your existing automatic payment information:
Click the Update link and re-enter your automatic payment information as if you were setting it up for the first time. This will override your previous information.
To cancel automatic payments:
Download and print either the Auto Bank Draft Cancellation form or the Auto Credit Card Cancellation form and fax it to the number indicated on the form. You'll know that the change has been implemented once the "Do Not Pay" no longer appears next to the amount due on your bill. If you prefer, you may call us at 713-207-7777 713-207-7777 or 866-222-7100866-222-7100 to request a cancellation or change form.
What are the benefits of enrolling in AutoPay?You can relax knowing that your bill will be automatically paid each month from your credit card or bank account. You'll earn any reward points that your credit card offers with each bill payment, and you can forget about writing checks, buying stamps, keeping track of due dates and incurring late fees.
If I sign up for AutoPay with a credit card, when will my credit card begin to be charged?Please allow 10 days to process your request. In the meantime, please continue to pay all invoices until you receive one marked "Do Not Pay."
Which credit cards are accepted for AutoPay?
- Visa (Small Business or Consumer)
- MasterCard (Small Business or Consumer)
- Discover (Business or Consumer)
How do I change from one automatic payment option to another (i.e., changing from a credit card to a bank draft)?Simply sign up for your preferred automatic payment option, and you will automatically be removed from your previous method. Because you can only be enrolled in one automatic payment program for each account, you will not be charged twice for the same bill.
What if there are insufficient funds in my bank account to cover the payment?A $25 returned payment charge will be assessed against your Reliant account if funds in your bank account are insufficient to cover the online payment.