AutoPayTreat yourself to a little extra "you" time.
Treat yourself to a little extra "you" time.
Have your electricity bill paid automatically each month from your bank account or credit card.* Whichever option you choose, rest assured you'll still receive a copy of your electricity bill every month so you can review it in advance.
Besides convenience, AutoPay offers a variety of additional benefits.
- No longer worry about late fees or missed due dates.
- No longer write checks, buy stamps or drop anything in the mail.
- Receive notification of your bill amount and scheduled automatic payment date.
- You can update your payment method at any time.
- Earn reward points offered by your credit card.
Log in to your account to sign up today.
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What are the benefits of enrolling in AutoPay?You can relax knowing your bill will be paid for you every month, without lifting a finger. Plus, if you pay by credit card, you'll earn any reward points your card offers with each bill payment, like frequent flyer miles. You can also forget about writing checks, buying stamps, keeping track of due dates and incurring late fees.
How do I sign up for AutoPay?Sign up online now by logging in to your Reliant account. It's quick and easy. You'll know the change has been implemented when your bill says “Do Not Pay” next to the current due information.
You can also download and complete an enrollment form, and fax it to the number listed on the form.
How do I set up my credit card or bank account for AutoPay?
To set up automatic payments from a credit card:
Log in to your account, click the Update link, and choose the option to set up a new credit card.
To set up automatic payments from your bank account:
Log in to your account, click the Update link, choose the option to set up automatic payments from your bank account, then click Continue.
How do I change or update my AutoPay payment information?To update your existing automatic payment information:Log in to your account, click the Update link and re-enter your automatic payment information as if you were setting it up for the first time. This will override your previous information.By doing this, you will be removed from your previous automatic payment method.To update the expiration date on your current credit card:Log in to your account, click the Update link, choose the option to update your expiration date, then click Continue. You will then be prompted to update your information.
How do I cancel AutoPay?Log in to your account, click the Update link, select "Cancel automatic payments" then click Continue to confirm. If you prefer, you may call us at 713-207-7777 or 1-866-222-7100 to request a cancellation form.
If I sign up for AutoPay with a credit card, when will my credit card begin to be charged?
Signing up online is the quickest and easiest way. If you sign up by mail or fax, please allow 10 days after receipt to process your request. In all instances, please continue to make regular payments until you receive an invoice marked "Do Not Pay."
Which credit cards are accepted for AutoPay?
- American Express
What if there are insufficient funds in my bank account to cover the payment?A $25 returned payment charge will be assessed against your Reliant account if funds in your bank account are insufficient to cover the online payment.