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You'll earn 15,000 bonus points when you enroll, plus 500 points every month for 24 months, totaling 27,000 points over the length of your plan.
Switch and earn up to 27,000 Southwest Rapid Rewards® points
Sign up for the Reliant Secure Advantage 24 plan and get 15,000 bonus points when you enroll + 500 points monthly for 24 months.1
Switch and earn up to 27,000 Southwest Rapid Rewards® points
Sign up for the Reliant Secure Advantage 24 plan and get 15,000 bonus points when you enroll + 500 points monthly for 24 months.1
Your electricity plan can earn you Southwest Rapid Rewards points
Power your vacation with the energy you use every day. It's that easy.
Sign up for the Reliant Secure 24 plan with Rapid Rewards points
- Receive 15,000 bonus points when you sign up
- Get 500 points monthly for 24 months
- Earn up to 27,000 points over the length of your plan
Point values are subject to Southwest’s Rapid Rewards program terms and conditions.1
Start earning points in 4 simple steps
Ready to start collecting Rapid Rewards points? Follow these steps:
Why choose Reliant
- Fixed rate stability2
- Easy account management using the Reliant app
- Award-winning customer service
- Same-day electricity connection available3
- Customer referral rewards4
Why choose Reliant
Plans for everyone
Whether it's fixed-rate stability or month-to-month flexibility, Reliant has an electricity plan that's right for you.
Tools to help you save
Track electricity usage through the Reliant app and take control of efficiency with our innovative energy-management tools.
24/7 customer service
Call or chat with us online anytime. We can help you find the right plan for you, and signing up is easy.
Texas-sized strength
For decades, we've been proudly providing power to millions of homes and businesses across the state.
Sign up today. Enter your ZIP code to get started.
Frequently asked questions
Show all answers
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Yes, you must be an active Rapid Rewards member to earn points. If you don't have an account, you can join for free at southwest.com.
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You can provide your Rapid Rewards membership number and account last name during enrollment, or add it after enrollment by contacting Reliant customer service.
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The total points available through this specific plan offering is 27,000 points (15,000 bonus + 500/month × 24 months).
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Points are earned based on your enrollment in the Reliant Secure Advantage 24 plan with Rapid Rewards points and maintaining active service, not calculated per-kWh usage.
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Your point earning (500 per month) remains consistent regardless of your usage level, as long as you maintain active service on the plan.
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Yes, you can add your valid Rapid Rewards membership number to your Reliant account after enrollment. Contact customer service at 1-866-222-7100.
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Please contact Reliant customer service to discuss options for updating your linked Rapid Rewards account information.
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Bonus points will typically be posted within 12 weeks after a valid Reliant account number and valid Rapid Rewards membership number and account last name are provided. Monthly points generally follow a similar timeframe after each month of completed service.
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Log in to your Southwest Rapid Rewards account at southwest.com to view your point balance and transaction history. Points will appear as earned through Reliant Energy.
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If you don't see your points within the expected timeframe, first verify your Rapid Rewards number is correctly linked to your Reliant account. Then contact Reliant customer service at 1-866-222-7100 for assistance.
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Southwest Rapid Rewards points currently do not expire. Check southwest.com for the most current Rapid Rewards program terms and conditions.
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You can transfer your Reliant service to your new Texas address and continue earning points, subject to plan availability. Contact Reliant customer service to arrange the transfer.
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Points already earned and credited to your Rapid Rewards account remain yours. However, you won't be able to continue earning points through Reliant service outside of Texas. Early termination fees may apply.
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If you switch away from the Reliant Secure Advantage 24 plan with Southwest Rapid Rewards points, you will no longer earn monthly points. Points already earned remain in your Rapid Rewards account. Early termination fees may apply.
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Points already earned and credited to your Rapid Rewards account remain yours. Future monthly point earnings will stop. Early termination fees may apply if you cancel before your 24-month term ends.
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You must maintain an active residential service to continue earning monthly points. Contact Reliant customer service at 1-866-222-7100 to discuss your specific situation.
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No, there is no additional fee to earn Southwest Rapid Rewards points with this plan. Point earning is included as a plan benefit.
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Standard enrollment terms apply. Qualifying customers may be eligible for no-deposit enrollment. Contact Reliant or review plan details during enrollment for specifics.
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If you cancel service before your 24-month term ends, early termination fees apply. Please review your Electricity Facts Label (EFL) and Terms of Service for specific fee amounts.
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This plan offers a competitive fixed rate with the added benefit of earning Southwest Rapid Rewards points. Compare rates and view your specific pricing in your area during the enrollment process.
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Reliant is among the first major Texas electricity providers to offer airline rewards programs, which include partnerships with Southwest, American and United Airlines.
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1 This offer may not be available in all areas and is subject to change or cancellation without notice. To be eligible for this offer and earn Southwest Rapid Rewards points, you must be an active Rapid Rewards member and have a Reliant residential service address. Once a valid Reliant account number and valid Rapid Rewards membership number and account last name are provided, Rapid Rewards bonus points will be posted in up to 12 weeks. Reliant is not an affiliate of Southwest Airlines.
Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. The number of points needed for any particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, point redemption rate, and other factors and are subject to change. All Rapid Rewards rules and regulations apply. For more information, visit www.southwest.com/rrterms.
2 Price can only change in response to changes in law or regulatory changes allowed by the Public Utility Commission of Texas.
3 Same-day service is offered Monday through Saturday (except on holidays), where an existing standard "smart" meter is in place. For move-ins (including transfer of service), requests processed after 6 p.m. Central Time will be connected the next business day. For switches, requests processed after 5 p.m. Central Time will be connected the next business day. Permit and enrollment requirements must be met before a request can be processed (examples can be found here). Additional charges may apply based upon your TDSP.
4 Referrals may only be submitted by active Reliant residential customers with a Texas service address. To qualify for bill credit, referrals must be new Reliant residential customers in Texas enrolled on a term plan with a minimum of ten days of active electricity service on that plan. Bill credit will be applied within two billing cycles after the referred customer has completed ten days of active electricity service. Bill credit not redeemable for cash. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.
