General questions
(713) 207-7777 or (866) 222-7100
24 hours a day, 7 days a week
Sign up for Service Sign up online or call us
Houston Area 713-207-7777
24 hours a day, 7 days a week
All Other Areas 877-524-5231
24 hours a day, 7 days a week
Transfer Or Add Additional Service
(713) 207-7777 or toll-free (866) 222-7100
24 hours a day, 7 days a week.
Chat
Have a real-time discussion with a Customer Care Representative using our online chat feature.
Location
Reliant Energy Retail Services, LLC
1000 Main Street
Houston, Texas 77002
PUC Certificate #10007
Phone: (713) 497-3000
Payment Address
By regular mail:
Reliant Energy
P.O. Box 650475
Dallas, TX 75265-0475
By overnight delivery:
Reliant Energy Retail Services
Dept 650475
888 S. Greenville Ave, Suite 200
Richardson, TX 75081
General Correspondence
P.O. Box 3765
Houston, TX 77253-3765
Payment Locations Find places to pay your bill near you.
Outage Information Get outage info by geographic location.
Rodeo Kickoff Concert
Enter for a chance to win tickets to a private concert featuring Wade Bowen and Robert Earl Keen
Keep Your Cash
Receive a monthly discount on the price you pay for shifting your electricity usage to nights and weekends
