General questions
(713) 207-7777 or (866) 222-7100
24 hours a day, 7 days a week
Sign up for Service Sign up online or call us
Houston Area (713) 207-7777
24 hours a day, 7 days a week
All Other Areas (877) 524-5231
24 hours a day, 7 days a week
Transfer Or Add Additional Service
(713) 207-7777 or toll-free (866) 222-7100
24 hours a day, 7 days a week.
Chat
Have a real-time discussion with a Customer Care Representative using our online chat feature.
Location
Reliant Energy Retail Services, LLC
1000 Main Street
Houston, Texas 77002
PUC Certificate #10007
Phone: (713) 497-3000
Payment Address
By regular mail:
Reliant Energy
P.O. Box 650475
Dallas, TX 75265-0475
By overnight delivery:
Reliant Energy Retail Services
Dept 650475
888 S. Greenville Ave, Suite 200
Richardson, TX 75081
General Correspondence
P.O. Box 3765
Houston, TX 77253-3765
Payment Locations Find places to pay your bill near you.
Outage Information Get outage info by geographic location.
Cool Globes®
Learn how you can help combat global warming at this fun, creative exhibit sponsored by Reliant Energy.
Cook up some holiday memories
Spread the holiday cheer in your kitchen while keeping costs low.
