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Degrees of Difference with Smart Thermostats Degrees of Difference with Smart Thermostats Degrees of Difference with Smart Thermostats

Degrees of Difference with Smart Thermostats

Earn a $25 bill credit when you enroll in this program.

Degrees of Difference with Smart Thermostats Degrees of Difference with Smart Thermostats

Degrees of Difference with Smart Thermostats

Earn a $25 bill credit when you enroll in this program.

Get rewarded for reducing your usage

Degrees of Difference is an energy management program that can help you reduce your usage during certain times, like when high electricity demand is anticipated.

During a Degrees of Difference event, your smart thermostat will automatically adjust to help you reduce your usage without you ever needing to lift a finger. Sign up today to help reduce your electricity usage when it's needed most.

Earn a $25 bill credit when you enroll1

It’s completely free and easy to join — all you need is a participating smart thermostat and your Reliant account number.

Enroll today

Reasons to join:

Free and easy to join, and there will be no changes to your current electricity plan

Earn a one-time $25 bill credit when you enroll

Always in control — you can opt out of an event at any time by changing the temperature on your thermostat

Helps you reduce energy usage during an event and make an impact when it's needed most

Did you know?

In 2023, Reliant customers helped offset as much CO2 as stored by 750 acres of U.S. forests or 568 football fields with Degrees of Difference.

How it works

1

You enroll in the Degrees of Difference with Smart Thermostats program with a few quick and easy steps

2

During certain times, such as when high electricity demand is expected, a Degrees of Difference event is called to help reduce usage

3

Your smart thermostat automatically adjusts to help reduce your energy use and returns to its original setting after the event

4

Rest assured — you’re always in control of your thermostat and can opt out of an event by changing the temperature back to your preferred setting

What is a Degrees of Difference event?

A Degrees of Difference event is called to help reduce usage during certain times, like when high demand or low electricity generation is expected

These  energy reduction periods may last for up to 4 hours and can be called any time between 6 a.m. and 10 p.m.

Events can be called year-round, but are most common in the winter and summer months

Your thermostat may be adjusted by up to 4 degrees, but you can always opt out by changing the temperature on your thermostat

There are two ways to enroll:

Enroll with your Reliant online account

Signing up for Degrees of Difference is easier with your Reliant online account.

Customers with an eligible Vivint, Nest, Honeywell or Sensi thermostat can enroll with just a few easy steps. Log into your account today.

You'll need: 
  • A Reliant online account
  • Your account number
  • An eligible smart thermostat that is installed and connected to your home's Wi-Fi network2
Enroll now

*Please note: Vivint customers must use their Reliant online account to complete enrollment.

Enroll through your smart thermostat's online account

All you'll need is your Reliant account number, which can be found on your most recent bill or when you log into your Reliant account. Then, you'll select your thermostat brand below to start the enrollment process. 

Join with Google Nest
Join with Honeywell Home
Join with Sensi

Degrees of Difference with Manual Thermostats

Even if you don't have a smart thermostat, you can still get rewarded for reducing your electricity use. With the Manual Thermostats program, you can earn a $0.60 bill credit for every kWh of electricity that you save during an event.

Learn more

Frequently asked questions

Show all answers

The Degrees of Difference program is a free energy management tool that can help reduce electricity usage during periods of high electricity demand. Once you enroll and your smart thermostat is connected to the program, your thermostat will automatically adjust during a Degrees of Difference event to help reduce electricity use.

Events can be called at any time during the year. They will last no longer than 4 hours and your thermostat will be adjusted by no more than 4 degrees. Rest assured—you’re always in control and can opt out of an event at any time by changing the temperature on your thermostat.

You must meet the following requirements to participate in Degrees of Difference:

  • You must be a Reliant electricity account holder at the time of any Demand Response Program event.
  • You must have an operable and eligible thermostat manufactured by Vivint, Google Nest, Sensi, Honeywell or another manufacturer authorized and approved by Reliant (an “Eligible Thermostat”) controlling an HVAC system at the account service address.
  • You must have an active electricity Smart Meter at the electricity account service address.
  • The Eligible Thermostat must be connected to an active Wi-Fi network at the electricity account service address.
  • The Eligible Thermostat must be installed and registered according to the manufacturer’s process. 
  • You must complete Reliant’s online enrollment process for participation in the Demand Response Program, which can be accessed here.

You must agree to the Reliant Degrees of Difference Smart Thermostat Program Terms & Conditions.

A Degrees of Difference event is an instance where participating thermostats will be remotely adjusted by no more than 4 degrees to help reduce electricity usage and then return to their original settings after the event is over. Events can be called year-round and may last for up to 4 hours. Rest assured, you’re always in control and can opt out at any time by changing the temperature on your thermostat.

Degrees of Difference events can be called at any time of the year. There can also be more than one Degrees of Difference event per day. Events are more likely to happen during the summer and winter months, when electricity demand is typically higher. If there is an ERCOT-issued energy emergency event, Reliant may need to call a critical Degrees of Difference event, which may occur at any time of day.

Yes, if you have an eligible smart thermostat from Vivint, Google Nest, Honeywell Home, Sensi or another manufacturer authorized by Reliant, you can join the Degrees of Difference Smart Thermostat Program. Your enrollment in the Manual Thermostats program will automatically be canceled upon your enrollment in the Degrees of Difference Smart Thermostat Program, along with any future bill credits or other incentives associated with the Manual Thermostats program.

Depending on your smart thermostat, notifications may appear on the smart thermostat display or in its mobile app when a Degrees of Difference Smart Thermostat Program event is in progress.

You can override the modified temperatures at any point by changing the temperature directly on your smart thermostat or in its app.

No, your electricity plan will remain unchanged. Additionally, you can cancel your enrollment in the Degrees of Difference program at any time, and there is no early termination fee.

Terms, conditions and other restrictions

1 Reliant electricity customers who enroll in Degrees of Difference with Smart Thermostats will receive a one-time $25 bill credit, which will be applied to the Reliant electricity account enrolled within 2 billing cycles. One-time incentive for new participants in the Degrees of Difference with Smart Thermostats program only. Incentive is not available to customers receiving smart thermostats pre-provisioned for the Degrees of Difference with Smart Thermostats program. Limit one Degrees of Difference incentive per customer. Incentive will be provided to the Reliant electricity account enrolled within 2 billing cycles. Bill credit incentives (if applicable) are not redeemable for cash. The Reliant electricity account must be active at the time of incentive award to receive incentive. Offer is not available to individuals enrolled in the Degrees of Difference with Manual Thermostats program. Recurring bill credits available to participants in the Degrees of Difference with Manual Thermostats program are not available to participants in the Degrees of Difference with Smart Thermostats program. Limited time offer. Reliant reserves the right to discontinue or change this program without notice.

Terms and conditions apply. You can view the Degrees of Difference Program Terms of Service for your thermostat type here: Nest, Sensi, Honeywell or Vivint.

2Eligible Vivint thermostats include: Vivint Element V2 Smart Thermostat. Eligible Google Nest thermostats include: Nest Learning Thermostat (all generations), Nest Thermostat and Nest Thermostat E. Eligible Sensi thermostats include: Sensi™ Wi-Fi Programmable Thermostat and Sensi Touch Wi-Fi Thermostat. Eligible Honeywell Home thermostats include: VisionPRO 8000 with RedLINK Gateway, VisionPRO 8000 Smart, 9000 Smart, Prestige IAQ, Wi-Fi FocusPRO 6000, Wi-Fi 7-Day Programmable, Wi-Fi 7-Day Programmable Touchscreen, Wi-Fi Smart Thermostat and Wi-Fi 9000, T9 Pro Smart Thermostat, T10 Pro Smart Thermostat, T5+ Pro Smart Thermostat, T6 Pro Smart Thermostat and Round Smart Thermostat.

Degrees of Difference with Smart Thermostats program is not available to customers enrolled in prepaid plans. Must be enrolled in Degrees of Difference with Smart Thermostats program and have an eligible smart thermostat connected to Wi-Fi. Program Terms and Terms and Conditions apply. Enrollment in the Degrees of Difference with Smart Thermostats program will result in the termination of any existing enrollment in the manual Degrees of Difference program (including termination of bill credits).

Reliant reserves the right to discontinue or change this program without notice. Reliant is not affiliated with Google, Honeywell Home, Sensi, or the products and services they market. Google Nest and Google Nest Thermostat are trademarks of Google LLC. Honeywell Home is a trademark of Honeywell International Inc. The Copeland and Sensi logos are service marks and trademarks of Copeland Comfort Control LP.