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  • Move or cancel your service

    Choose which option works best for you.

    Move my service

    Schedule the stop date of your current address and the start date of your new address easily.
    OR
    Chat agent
    Chat with an agent Click the chat button in the bottom right area of the screen.

    Cancel my service

    To cancel your service we need your Reliant account number to start the process.
    We are unable to process your request. Please try again later.
    The information provided does not match our records on this account. Please try again.
    We are unable to process your request. Please try again later.

    -

    Please enter a valid account number
    Need help?
    Chat agent
    Chat with an agent Click the chat button in the bottom right area of the screen.
    We found your account
    This account currently does not have active electricity service or is not eligible to cancel online.
    If you would like to sign up for electricity with Reliant, please take a look at our available plans.
    or call to cancel

    Change providers or plan

    To change your plan, please give us a call and we will see what we can do.
    Chat agent
    Chat with an agent Click the chat button in the bottom right area of the screen.
    If you accidentally requested service at the wrong address, please contact us right away at  1-866-222-7100.  This will ensure we power the correct property on the requested service start date.

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