NRG Maintenance Plan

Maintenance Plan

To make sure your generator kicks in without a hitch, we offer a maintenance plan that includes one multipoint generator inspection and servicing appointment each year, or every 100 hours of run time. You'll also enjoy priority scheduling if unanticipated services are needed during the year.

Each annual service appointment includes

  • Battery terminal cleaning
  • Oil, oil filter, spark plug and air filter replacement
  • No-cost battery replacement

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Phone Small Violet  1-844-467-8797

Monday - Friday: 7AM - 8PM CST
Saturday: 8AM - 5PM CST
Sunday: 10AM - 4PM CST


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During your multi-point inspection, the technician will also:

  • Check enclosure louvers
  • Check battery electrolyte levels and charger
  • Inspect the generator control panel
  • Check the generator transfer switch
  • Check valve gap (adjusting it, if required)
  • Inspect the engine compartment
  • Check electrical components (evaluating voltage and frequency)
  • Perform a diagnostic check of automatic standby system/voltage regulator
  • Assess the integrity of your entire fuel system, fuel regulator and fuel line

You can also purchase an optional two-year extended warranty for your generator. Call 1‑844‑467‑8797 for more information.

Offer, installation and maintenance provided by Reliant Energy Retail Services LLC dba Reliant, a wholly owned subsidiary of NRG Energy, Inc. Zero-down and third-party financing is subject to credit approval. A limited warranty on each generator is provided by the respective manufacturer of each generator. Reliant Energy Retail Services LLC is in no way affiliated with the generator manufacturers and except for optional maintenance plans or extended warranties that may be purchased, Reliant Energy Retail Services makes no additional representations or warranties of any kind with respect to the generators or the manufacturer’s products or services. See terms and conditions for specific warranty details. 

TACLB23923E | MPL17217 Rickey Tyler | TECL32274. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599, and Texas State Board of Plumbing Examiners, P.O. Box 4200, Austin, TX 78765, 1-800-845-6584, 512-936-5249. Home Services only offered in Houston and Dallas. © 2018 Reliant Energy Retail Holdings, LLC All rights reserved.