Security by Reliant Account Overview

Welcome to Security by Reliant

Thank you for choosing Security by Reliant. Your home is on its way to being more comfortable, secure and manageable. Here's where you can access your online account, explore your Security by Reliant system's capabilities and get a better understanding of how to maximize their benefits.

Manage your online account

Customize your account to synchronize with your family's schedule and unlock the full power of your security system. 

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Reliant Connect app

Access your security system anywhere, anytime to control connected devices, set schedules or look in on your home with the Reliant Connect app. 

Energy Management

Get the most out of your connected devices, set schedules and adjust your smart bulbs or thermostat from anywhere. 


With your Security by Reliant system, your home knows when you're there or away, and it can automatically adjust the thermostat, turn lights on or off and lock your doors based on your location. 


Have a friend or family member interested in home security? Submit their information and we'll handle the rest. You'll even get a $100 Visa®Gift Card if they sign up.*  


Get technical or billing assistance or reference our FAQs for guidance on common security system questions. 

*Referrals may only be submitted by active Reliant security customers. To qualify for the card, referrals must be new Reliant security customers in Texas. Card is issued by the Bancorp Bank, Member FDIC. pursuant to a license from Visa U.S.A Inc. Visa U.S.A., Inc is not affiliated with Reliant Energy and does not endorse or sponsor this program. The card is not redeemable for cash, is non-transferable and will not be replaced if lost or stolen. The card will be mailed within 6 weeks after the referred customer has completed installation of their security system. Any disputes relating to eligibility will be determined solely by Reliant. Reliant may modify or discontinue this program at any time without notice.

Security and Home Automation Services provided by Reliant Energy Retail Services, LLC d/b/a Reliant, TXB19469, 910 Louisiana, Houston, Texas 77002. Terms and conditions apply. For complete terms and conditions, visit Reliant is a service mark of Reliant Energy Retail Holdings, LLC. ©2019 NRG Energy, Inc. All rights reserved.

1Via connected devices with an active cellular, WIFI or internet connection; data charges may apply. 

2Cost is per additional device. Additional monitored devices may be added for the price of the hardware. A monthly subscription fee of $5 may apply for more than 10 sensors per system.‬ 

3You must be a Reliant electricity customer with a Texas service address. 

Access to various services will depend on subscription type and level. Video cameras, security and some alerts will incur additional subscription fees. Non-defective hardware products in manufacturer-sealed packaging are subject to a 30-day return period. Returns in opened packaging or after the initial 30 days are subject to a restocking fee. A limited one- or two-year manufacturer warranty on each piece of equipment is provided by the respective manufacturer of each piece of equipment. All questions or complaints concerning the equipment should be directed to its respective manufacturer. 

The initial term of this Contract is thirty-six (36) months. Where required, your alarm monitoring and notification services (“services”) will begin when the equipment is installed, operational and communicating with the monitoring facility and after you have obtained at your expense all necessary permits or licenses and provided Reliant with the License or Permit Number. Otherwise, services will begin promptly after creation of your account, as provided by your installer. Payment responsibility begins as soon as installation is completed. After the initial term, this Agreement will automatically renew for successive thirty (30) day terms unless terminated by either party in writing at least thirty (30) days before the end of the current term. If terminated, this Agreement ends on the last day of the then current term. 

Electricity services are provided by Reliant Energy Retail Services, LLC, d/b/a Reliant.